Update by user Apr 12, 2012
UPDATE: Still say don\'t use them. Got Â£100 gift card from IKEA for the trouble!!!!
Do they really think I\'ll buy anything else from them - no way.
I gave it to a family member who wanted some bed linen. As for the installation company - they pass the buck continually, still if IKEA employ idiots what else can you expect but idiotic workmanship.
I\'m done with IKEA
Original review posted by user Feb 24, 2012
Bought a kitchen from IKEA, used the installation company DTW installations they highly recommend as apparently they only fit kitchens for them and no one else - I can see why. Kitchen installation should have taken three days it took THREE WEEKS!!
They put a work surface up with such a slope in dropped 2" lower at one end, they damaged a newly laid floor and had to replace it, they caused a leak which they left me catching with a bucket for over a week before they returned to sort it and then they couldn't.. They damaged white goods with dents etc., The finish is so bad my complaint is in the hand of Trading Standards.
DON'T TOUCH EITHER OF THEM.
Product or Service Mentioned: Ikea Installation.