1 comment
Not resolved

I am very upset with the lack of professionalism from the customer service representatives at Ikea.I purchased a wardrobe 2 months ago and was told they would deliver.

I waited on the day of the delivery but they did not show up. Today I got a message from that they would arrive between 1-4 and still they have not come. I called the idea customer service representatives and they were uneducated and useless!!!! I will never shop at ikea again!!!

the service is terrible!!! I do not want the furniture any longer ı would like my money back.

I am paying for delivery and it hasn't arrived!This is very unethical of İkea...taking advantage of its customers is unethical!

Review #1001985 is a subjective opinion of a user.

PRODUCT OR SERVICE
Ikea Delivery Service
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Not specified

Had an Experience with Ikea?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Jenny
Perth, Western Australia, Australia #1288394
I completely agree with you, I was made to feel like I rwas trying to get something for nothing. The young boy was so rude to me I was in tears, I have never felt so humiliated in my life, worse still he argued with me, what happened to the customer always right theory. I class myself as a kind and respectful person, I didn't deserve this treatment, and my issue wasn't even resolved.

You May Also Like

"See attached photo , 2 1/2 hrs of waiting until a response !!! One shipment , we never received as forwarding agent stated we had not been at home , but..." Read more
"We purchased Hemnes 8-drawer chest in IKEA College Park, MD, together with delivery and assembly. During assembly the bottom wasn't tied up to the upper part (as it should have..." Read more
"I purchased the under counter lighting labeled GRUNDTAL which comes with three puck lights and a transformer to power the lights. I had a transformer fail and catch fire...." Read more
"All we wanted were three matching bar stools, but the third was cut wrong (one of two supports for chair cut three inches short). We had to drive 25 miles..." Read more
"I purchased cabinets for my kitchen ~11 years ago. Within the first few months of installation, I began to notice slight crackling on the face of the cabinets, and the..." Read more
"I typed into google to buy tickets to see brisbane bronocos. The first website to show up was Viagogo. The website states..Concert & Sports Tickets at viagogo. Firstly it does..." Read more
"We are Providers of all types of BG and SBLC with the best workable procedures. Our BG/SBLC ranges from MT799, MT760,(Both two way confirmation), MT103/23, MT103 (Both can be one..." Read more
"Ordered a two pack of Makita BL1830 and received a two pack of BL1815. The capacity rating of the BL1830 is 3.0 au and the capacity of the BL1815 is..." Read more