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I requested them to ship after 6 as i was at work.But the shipping guys came in at 5.

I called my neighbor and asked to talk to the carrier. He refused to talk to me. I was forced to get the product delivered to my neighbor and had to haul it up two floors myself. Customer service did not care as the delivery was not their responsibility but that of an outside contractor.

They said it was my problem that I was not at home and the contractor should have charged me twice and delivered it later instead of delivering it to the neighbor.

I am not really sure about this websites fascination for the 100 word limit.

Review about: Ikea Delivery Service.

Monetary Loss: $100.

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Anonymous
#78671

I ALSO HAD A BAD EXPERIENCE WITH DELIVERY.I WAS PROMISED A BED DELIVERY ON A TUESDAY (IM SLEEPING ON THE FLOOR!) AND WHEN IT DIDNT COME THEY SAID IT MAY NOT COME TIL FRIDAY.

WELL I WAS PROMISED IT ON TUESDAY SO I WANTED TO CANCEL THE ORDER AND GO OUT AND BUY A BED IMMEDIATELEY FROM SOMEWHERE ELSE, BUT EVEN THOUGH I WAS LIED TO THEY SAID IF I CANCEL THE ORDER ILL BE CHARGED $150.RIDICULOUS, I WILL NEVER SHOP THERE AGAIN

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