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DO NOT USE THEIR DELIVERY SERVICE!!!!! IKEA partnered with some third party sub service. Information about the delivery is not available, you don't get any updates about who took your stuff, their rating or ethics. When you beg to get a number they share a toll free...
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I recently purchased a home and needed furniture and heard from a good friend that IKEA was a good place to start so I started looking online and eventually did an online order since the closest store is about an hour away and I usually don't get off work until an hour...
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2.9
I liked
  • Cashier was pleasant
I didn't like
  • Order cancellation policy
#965387
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Buyers beware !!!! If you are planning on getting cheap furniture from ikea, please dont. It will be a good idea to throw your money away instead buy stuff from ikea. We have a very very bad experience buying stuff from this place. Their products strat crumbling down...
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1.5
I didn't like
  • Furniture
#959269
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Ikea Chair Review

#885349
2.0
Don't buy in Miami until you check the prices in Broward. Bought office chairs a@ $39.99 in Miami and Broward had the same chair for $24.99. One store will not honor the other store prices. That's crazy!
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Ikea Delivery Service Review

#865040
2.4
Bought a Latex mattress, delivered a useless steel hook. Where am I going to sleep on this week!???
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Ikea Commercial Review

#854148
1.0
After seeing commercial "happy anniversary " ...you can bet I won't spend a dime on anything from ikea!
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Ikea Customer Care Review

#826514
1.8
I was in Ikea today...and at least 5 employees were rude and couldn't be bothered to help...they are the worst in customer service
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We bought a sofa in ikea Hongkong for my grandparents , and paid for a delivery , set up and toss the old one service. While they deliver the sofa, the delivery guys complain about the old sofa is too big and we didnt pay for the tossing service, so they wrote on the...
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1.0
#956786
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Let me give you a short summary on my “experience” with purchasing a kitchen from Ikea Step 1- design & measurement Done with Ikea 3rd party. 1. Measurement wrong- see attached picture of short drawer & wide corner panel piece- should be a wider drawer confirmed...
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1.4
I didn't like
  • Wasting my time for a mistake ikea made
  • No service
#950005
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I bought the Micke desk online, it showed up late and jacked up. Ikea sent me a new one it also showed up jacked up. So now I have waited 2 months for a desk for my business that I needed 2 months ago! This has been a big hassle and headache dealing with customer...
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1.8
I didn't like
  • Poor service
  • Junky product
  • Wasted 2 months of my time
#933263
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We have been a very loyal IKEA USA customer since we moved to the US three years ago. Three years ago we bought all the furniture for our home from IKEA store along with delivery and assembly services. Unfortunately, we had bad experiences with delivery and assembly...
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Anonymous
Anonymous

I totally understand! I've had a similar experience with IKEA as well!Do you know of any easily assembled and disassembled furniture lines? I feel like this is the easiest sol...

My husband and I went to my local College Park,MD IKEA store to buy a sectional sofa. We had some hesitation and store clerk told us that we can place our order online and "it is all the same". And assembly cost $40 if we order the delivery to our house. We recently...
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Spent over $1000 on cabinets and inserts. Boxes were missing pieces and the installers said I would have to go back to the store (and wait over an hour in returns/exchanges?) to pick up the pieces. Then I would have to reschedule the installers to come back out and...
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3.7
I didn't like
  • Waste of my time
#920492
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Absolutely terrible customer service. Ordered furniture from burlington for delivery, 4 missing pieces. Tried calling ikea, on hold for 30 Minutes. Tried calling again, on hold for 90 minutes. The drivers order wasn't even the same as my order. Still 2 days later and...
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