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I ordered two armchairs online. I received an initial message to confirm the order, and after that NOTHING anymore. So I logged into "my" IKEA online account just to discover that there is no such thing. Ikea's website is the worst in the world. They do not have a "My...
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Anonymous
Jessica T

There are a number of things wrong with my delivery. No Tarva bed, only the slats. And the wrong size shelves for a $200 unit I also purchased. Never got a confirmation email ...

Anonymous
vijay

Nothing has changed. Their customer support is non existent. No way to track delivery or assembly status. TaskRabbit is another joke. IKEA doesn't value customer's time.

#641086
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IKEA'S PLASTIC CUTTING BOARDS ADDS PLASTIC PEELINGS TO YOUR FOOD
IKEA'S PLASTIC CUTTING BOARDS ADDS PLASTIC PEELINGS TO YOUR FOOD
IKEA'S PLASTIC CUTTING BOARDS ADDS PLASTIC PEELINGS TO YOUR FOOD
They have these plastic cutting boards that they advertise to be bendable, so that you can bend it and easily pour your chopped, juliened, whatever-ed food into the bowl. Well, you probably want to chop it with your fingernails because if you use a regular knife,...
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Anonymous
KeyMaster

Sorry about your problems with this product from Ikea. I have similar cutting sheets I bought from Walmart. I have used them dozens of times without one problem. I just double...

Anonymous
madigan

:? That is not to be used as a cuttingboard, it\'s to be used to transport food better than using your hands. Go to Sam\'s club and for 30 bucks and get a professional cutting...

#335682
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IKEA VIMLE sectional - do not buy - IKEA has the worst customer services
IKEA VIMLE sectional - do not buy - IKEA has the worst customer services
IKEA VIMLE sectional - do not buy - IKEA has the worst customer services
IKEA VIMLE sectional - do not buy - IKEA has the worst customer services
My husband and I made our first IKEA purchase on 10/31/17, a Vimle sectional. We submitted our payment and were given an ETA of 11/24/17. I contacted IKEA on 11/21/17 because I had not received a call to confirm our delivery. They stated that our order had not gone...
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2.3
I liked
  • Small window of free shipping
  • Assembly was fairly easy
I didn't like
  • Not being treated respectfully
  • 3 month process and not getting what we paid for
  • Incorrect items
#1175320
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I met with Steven/kitchen designer from the Jacksonville store on Friday Sept. 14 regarding problem with my kitchen order. I was billed and extra $1,100.00 from Traemand due to IKEA sending the wrong kitchen design for installation. Traemand said it was not their...
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1.0
I didn't like
  • Lack of customer service after the purchase
  • Wasting my time for a mistake ikea made
#1419778
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Deep within the bowels of Ikea's Website, you can find their Chat line. This will bypass having to call them. Here's what to do: Go to the U.S. website. Place an item into your shopping basket via the buy online tab. Double click on the basket. It will take you to a...
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#1435459
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Ikea - Sale on closets, catch no doors

I have been attempting to spend 6000 on new closets for a clients boutique hotel. Been at it for 5 days. Get clients approval on doors, go to check out. Find at this point doors selected not available. Get approval on a different door style go to check out, doors not available. Tried all doors all not available!!!! And this is their wardrobe event!? Tried customer service. Was given the most pat answers. Never again IKEA. You have wasted my time for the last time. Should have been a one hour order turned into a 5 day nightmare. Good riddance. BP
#1443763
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Ikea - Don't make me pay for broken products
Ikea - Don't make me pay for broken products
I ordered 4 Krustad bowls and 4 Krustad 10 inch plates online. 1 of the bowls was completely shattered and all 4 of the plates were chipped and pieces broken off, due to very poor packaging. I don't expect for ceramics to not break during delivery if they were all...
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VagueRedAdmiral244
VagueRedAdmiral244

They don't seem to care

1.0
I didn't like
  • Poor customer service
#1333005
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Had I known the delivery company IKEA works with and it’s telephone support network was so sub-par, I would have saved myself the 4 hours I spent waiting for my order today and simply gone to the store. After not receiving any update on my order past my due delivery...
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1.0
#1350497
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Ikea - NO CUSTOMER SERVICE

30 DAYS AFTER CALL TO GET A MISSING SLIDE FOR CABINET STILL NO PART LIED TO 4 TIMES IT WAS SHIPPED. I WONT BUY A MEATBALL FROM THAT STORE' ALL LIERS AND NOBODY CAN BE TRUSTED
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1428977
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What year are we in now that IKEA online has no order tracking system??? *** your orders don't even show up when you log into your account. There is no 'order history' record of ANY sort. If you lose the original order # email that they send you, you're basically...
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#1408765
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