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Ikea - Sale on closets, catch no doors

I have been attempting to spend 6000 on new closets for a clients boutique hotel. Been at it for 5 days. Get clients approval on doors, go to check out. Find at this point doors selected not available. Get approval on a different door style go to check out, doors not available. Tried all doors all not available!!!! And this is their wardrobe event!? Tried customer service. Was given the most pat answers. Never again IKEA. You have wasted my time for the last time. Should have been a one hour order turned into a 5 day nightmare. Good riddance. BP
#1443763
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Deep within the bowels of Ikea's Website, you can find their Chat line. This will bypass having to call them. Here's what to do: Go to the U.S. website. Place an item into your shopping basket via the buy online tab. Double click on the basket. It will take you to a...
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#1435459
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Ikea - NO CUSTOMER SERVICE

30 DAYS AFTER CALL TO GET A MISSING SLIDE FOR CABINET STILL NO PART LIED TO 4 TIMES IT WAS SHIPPED. I WONT BUY A MEATBALL FROM THAT STORE' ALL LIERS AND NOBODY CAN BE TRUSTED
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1428977
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I met with Steven/kitchen designer from the Jacksonville store on Friday Sept. 14 regarding problem with my kitchen order. I was billed and extra $1,100.00 from Traemand due to IKEA sending the wrong kitchen design for installation. Traemand said it was not their...
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1.0
I didn't like
  • Lack of customer service after the purchase
  • Wasting my time for a mistake ikea made
#1419778
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What year are we in now that IKEA online has no order tracking system??? *** your orders don't even show up when you log into your account. There is no 'order history' record of ANY sort. If you lose the original order # email that they send you, you're basically...
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#1408765
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For anyone who is reading this, I have the solution to ikea terrible delivery/assembly problem. Just like the countless posts before me the assembly was unprofessional, lazy and only bother to quickly assemble my pax wardrobe and be on their way . Sure they have other...
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#1403784
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A person told me about Ikea's chat line on their website and I got to use it a couple of weeks ago. I tried again today and it looks like it's not working anymore. I'm back to trying to call them on the phone. I am getting that "we are busy" message again. I dont know...
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#1392424
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Purchased gronlid sectional with chaise to have delivered and assembled. upon assembling the sofa was NOT lined up with chaise. had to call and reorder new. then wait. and wait for a cushion that was missing from order. the sofa came, was assembled. then cushion...
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2.5
I didn't like
  • Not being treated respectfully
  • Lack of customer service after the purchase
#1384454
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IKEA kitchen —- DON’T

Multiple visits . Added cost then did not order multiple parts and then didn’t know how to send them after they had delivered the rest of the kitchen. Total ignorance . That toll free number is a waste of time and I mean long waits or being hung up on. In store no better. There is no admission of error and no “make by it right” by this company . This is a disorganized rabble.
#1371089
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Basically, I ordered online and IKEA took my money. Then they didn't deliver what I ordered, and I'm going on two weeks of trying to get thru to customer support. Been successful twice, without any fix to the situation. Customer support is absolutely the worst I've...
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#1367396
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