I will never buy anything at Ikea again. The customer service is soooo rude. I bought $185 of bedding that did not fit the bed I purchased. I just wanted to exchange it for a larger size. They refused to exchange it to take it back. There return policy says that will take unused bedding which is defined as "not opened" I am furious.
The customer service people were argumentative. I asked to speak to a manager, and I kept getting people younger and younger. There was not store manager on duty. They have lost my business forever.
Frustrated at Ikea, Frisco Tx
Monetary Loss: $185.