Manufacturer: Ikea State: Ontario City: Toronto Category: Customer Care Clear all filters (1 of 17 reviews match)
IKEA customer service claimed that only the after sales department can resolve this issue and recommended me discussing a compensation regarding me time being wasted. However, when I finally got through the after sales department after the 3rd round of waiting (1 hour and 33 minutes), the staff told me IKEA only compensates the damaged furniture but doesn't compensate your time! WELL DONE, IKEA! A reminder to those potential customers, be...
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azuka No company in the history of the world ever compensates customers for the loss of their time, even when the problem was caused by the company.

I didn't like
  • No possibility for customer feedback
  • Long wait times on phone and poor quality products
  • Worst customer service