State: Ontario Product: Ikea Customer Care Clear all filters (3 of 58 reviews match)
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Would be interesting to see if Ikea would publicly confirm it is a computer algorithm that in fact "randomly" selects purchases or are personnel involved in "selecting" purchases for "random spot checks". Regardless, this is poor customer service. I say no thanks to...
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Ikea Customer Care
#1218104
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Tried calling ikea, on hold for 30 Minutes. Tried calling again, on hold for 90 minutes. The drivers order wasn't even the same as my order. Still 2 days later and I don't have a refund or furniture..........TERRIBLE, AVOID AT ALL COST. EVEN PAIR THEM TO PICK THE...
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Ikea Customer Care
#919974
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"IKEA DOES NOT COMPENSATE YOUR TIME!"
IKEA customer service claimed that only the after sales department can resolve this issue and recommended me discussing a compensation regarding me time being wasted. However, when I finally got through the after sales department after the 3rd round of waiting (1 hour...
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azuka
azuka

No company in the history of the world ever compensates customers for the loss of their time, even when the problem was caused by the company.

2.3
Product
Ikea Customer Care
I didn't like
  • Long wait times on phone and poor quality products
  • No possibility for customer feedback
  • Worst customer service
#908133
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