IKEA - One day off work wasted
I ordered an armoire with delivery and installation for 17 NOV. I was told Ikea would call us the night before to let us know the delivery time frame.
I took a day off to make sure that I would be home when they deliver the product. Ikea didn't call me the night before so I called them and found out they would come during the evening between 5 and 9pm. I totally wasted a day off.
Ikea is not reliable at all - you have to follow up every single step just like you would with a 3yrs old kid. So disappointing.
Reason of review: Problem with delivery.
Monetary Loss: $500.
Preferred solution: Price reduction.
IKEA Cons: Poor response time to problem.
Location: 41640 Ford Rd, Canton, MI 48187, USA
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the did the same to me back on 11-6 - just got on the 20th --- great story of a lost truck that they didn't have a phone number for driver !! haha - took 2 weeks to drive form California to tempe Arizona - ( 8 hours when we drive it) then I have missing parts and cant get them now !!!!!! f
Yeah, They could return fifty percent of your purchase and still make a hefty profit.