Boston, Massachusetts
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Featured Not resolved

See attached photo , 2 1/2 hrs of waiting until a response !!!

One shipment , we never received as forwarding agent stated we had not been at home , but we can prove it ! On top , we have a concierge service , which didn't see them either.

Of course , we are requested to pay the shipping a second time !

The other shipment had missing and damaged items !

Look at the attached photo of my phone, taken during the call it shows the IKEA service number and the waiting time in the line !

Never again , I cancelled all orders, I have enough !

Review about: Poor Customer Service.

Review #532042 is a subjective opinion of a user.

1.0
Delivery Service
PRODUCT OR SERVICE Ikea Delivery Service
Reason of Review / Monetary Loss Problem with delivery / $1000
Preferred solution Full refund

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