Ikea - No service , no delivery , hours of waiting in the service line

186 of 684 Ikea reviews

See attached photo , 2 1/2 hrs of waiting until a response !!!

One shipment , we never received as forwarding agent stated we had not been at home , but we can prove it ! On top , we have a concierge service , which didn't see them either.

Of course , we are requested to pay the shipping a second time !

The other shipment had missing and damaged items !

Look at the attached photo of my phone, taken during the call it shows the IKEA service number and the waiting time in the line !

Never again , I cancelled all orders, I have enough !

This review is a subjective opinion of a user.
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More Review Details

Delivery Service

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
$1000
Product or service
Poor Customer Service
Review category
Furniture and Decor
review #532042

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186 of 684 Ikea reviews
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