Not resolved

I am extremely dissatisfied with Ikea's customer service. I am attempting to purchase some furniture for my daughter who is in college in Minneapolis, and wanted to arrange delivery directly from their Twin Cities location.

I called the number on the website, which put me in an endless loop of prompts. When I finally got a representative on the phone, they told me that there was no way to contact the store directly - who does business like that?

You mean to tell me that there is not a manager or customer service representative onsite to deal with customer issues? They have lost my business!

Product or Service Mentioned: Ikea Delivery Service.

Company wrote 0 private or public responses to the review from Aug 26, 2010.
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