purchased Hemnes cabinet with panel/glass door, article no 903.717.13. Picture shows that door can assembled to be either left or right side opening but detailed instructions show only right side opening, so I called to get clarity on how to install hinges for left side opening.

After finally finding an actual phone number to call (no videos available for my article) the person who I talked with said she couldn't get access to the installation instructions and said she was going to forward me to a more senior person.

After waiting for about 20 min, listening to a recorded voice telling me how great IKEA was, I finally hung up. Hopefully, I can figure it out myself.

Product or Service Mentioned: Ikea Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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