I recently went to the closest ikea store 40 miles away. I needed to buy a few items to finish a kitchen remodeling job.
While I was there I tried to return an item that was bought online. They would not accept the return because it was purchased online and there way nothing they could do. Any other store would have no problem with a return. I stormed out of the store so they could not take any more of my money.
When I did I was attacked by they loss prevention manager.
The stores are more communist now than they ever were. Lawsuit pending!