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Went to buy a sofa and bed at Ikea in New Haven CT and could not even get any sales help. Foolish me I went home and ordered it off the web and was given a delivery date.

When the delivery company called to schedule the delivery I was told they don't even deliver on the date given on the web site. When I asked why they said "deal with it" or cancel.

I am still trying to get Ikea on the phone as it's a separate company but no luck there either. Guess they don't like keeping customers happy or care about sales.

Product or Service Mentioned: Ikea Delivery Service.

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Anonymous
#192791

Gee I am having the same exact problem with a online order. First date given 9/10/2010.

Second date 09/17/2010.

Third date 09/24/2010. Now I been given a date of 09/27/2010 to be contacted by the delivery co.

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