Ikea - Impossible to check/know order status-Worst website ever
I ordered two armchairs online.I received an initial message to confirm the order, and after that NOTHING anymore.
So I logged into "my" IKEA online account just to discover that there is no such thing. Ikea's website is the worst in the world. They do not have a "My orders history" or "Orders status" link. In your "account" you'll only find your name and address.
Their "Live chat" is with a robot that does not understand anything, NOTHING, you ask "her"/"Ana". I called the 1888 number: I called over and over for 2 days and hung up only after about 45 minutes to one hour without answer. A voice says "Due to high call volumes..." It's IKEA! They don't have high call volume.
(Amazon.com has high call volumes and still someone there answers after less than a minute!) Now what?
I have no idea what to do next...
This has been the worst shopping nightmare of my life.There's no IKEA in the State where I live, so I had to use the online service--but won't do so ever again.
Review about: Armchair.
Review #641086 is a subjective opinion of a user.