I tried to return a light which I had a receipt and all packaging for and was told no. Then I asked for a manager and Kate Murphy the returns manager said she was the manager and their was no one else above her.
Kate Murphy was lying to me in an effort to blow me off so I could not get my refund. What I now found out is a systematic method of refusing to refund customers money and send customers packing without their refunds, Ikea Usa doesn't care if you never come back again. They will not refund your money for any reason no matter what.
This is the only major department store I have ever dealt with in the USA that will not refund with a sales receipt and they will go through extreme measureas not to refund anything to a customer..
Monetary Loss: $49.