Mumbai, Maharashtra
Not resolved
Advertised vs Delivered
Customer service
Delivery Service

Update by user Aug 09, 2016

The delivery was in abu dhabi on 9th Aug 2016 at 21 muroor street in our apartment.

Original review posted by user Aug 09, 2016

I bought a L shaped sofa for 2000 dhs with 150 dhs for assembly. The service guys assembled it incorrectly.

Wrong side L. My husband told them to change it they said that the upholstery will be damaged. So my sofa is now a damaged one. My whole house is ikea.

They did not even seem sorry for the wrong. So much for being a loyal customer.

I am currently in india will be back on 23rd aug 2016. Hope to be contacted by ikea after 23rd aug 2016 if they care about their customers.

Product or Service Mentioned: Ikea Sofa.

Reason of review: Wrong assembly due to which my product was wasted. Reassembly would mean damage as told by the service guys. Money wastef.

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