0 comments
Not resolved

Ordered a large collapsible bag on 1/8/17, cc charged on 1/9/17.Paid huge and *** amount for shipping of a .99 bag but had to have a second one!

Got email confirming order but nothing since. Tried tracking at IKEA and no order found. Called and rep said they're having problems with tracking on website, that fed ex was at fault for not emailing shipping/tracking info and bag should arrive 1/19. Eleven days to ship a bag that folds up to the size of my palm.

Never, ever again! Rep didn't care, sounded like a party in the background.

Totally unprofessional and won't order anymore.Sharing with all friends/family I know.

Review about: Collapsible 99 Bag.

Review #992865 is a subjective opinion of a user.

1.0
Style and Design
Diversity of Products or Services
Website
Value for money
Staff
Customer service
Delivery Service
Product or Service Quality
Reliability
Price Affordability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Warranty
PRODUCT OR SERVICE
Ikea Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Ikea?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I bought a HAGALUND, Two-seat sofa-bed, Blekinge white at IKEA -Lakeside.The cashier confirmed that the item will be delivered to my door. On the delivery day, the delivery man refused..." Read more
"Please don't buy the Sundvik Crib from IKEA - SUNDVIK crib review I LOVE(D) IKEA. But now I am having serious doubts. We purchased the Sundvik Crib last..." Read more
"Here is my story: I went down to ikea in brooklyn, was going to make a new office, spend more than $1000 on office furniture. Beside waiting on that aufull..." Read more
"I bought a L shaped sofa for 2000 dhs with 150 dhs for assembly. The service guys assembled it incorrectly. Wrong side L. My husband told them to change it..." Read more
"This woman is a disgrace! Not sure how she is still employed there! I am a single mom of 2 with no support from anyone else. I couldn't pay my..." Read more
"I went to walmart.com, ordered 3 items. Believing I was ordering from walmart. 2 items came in on time. The 3rd was taking forever. It was a gift and I..." Read more
"I was told to wait for my battery order to arrive by the seller. order was valued $713USD The seller went into radio silence, would not reply to emails or..." Read more
"I never complain about anything so unusual I am doing this I had my dresses custom made ,I was particular about measurements but I was unable to get my arms..." Read more