Not resolved

Ordered a large collapsible bag on 1/8/17, cc charged on 1/9/17.Paid huge and *** amount for shipping of a .99 bag but had to have a second one!

Got email confirming order but nothing since. Tried tracking at IKEA and no order found. Called and rep said they're having problems with tracking on website, that fed ex was at fault for not emailing shipping/tracking info and bag should arrive 1/19. Eleven days to ship a bag that folds up to the size of my palm.

Never, ever again! Rep didn't care, sounded like a party in the background.

Totally unprofessional and won't order anymore.Sharing with all friends/family I know.

Review about: Collapsible 99 Bag.

Review #992865 is a subjective opinion of a user.

Style and Design
Diversity of Products or Services
Value for money
Customer service
Delivery Service
Product or Service Quality
Price Affordability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Ikea Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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