I have written to IKEA many times to ask them how come the Billy Book Case does not have a height extension in black -- never heard back from them. Not even the courtesy of a reply. Does anyone know why IKEA does not make the height extension in black?
I think they should alert customers to the fact that they don't sell the height extension in black, when someone buys the Billy bookcase so that they are not stock with bookcases that's can't make the best use of the product.
It is terrible that the Hong Kong office and the Swedish office never even replied to my queries.