I made this purchase on September 1st, 2010; however I refused on the next day over the phone. It has been almost 4 months and there money is not entirely refunded to my card.
I called the IKEA at Brooklyn location for literally more than 50 times during the past four months. Every time I got the answer was either they would call me in a few business days, but in fact they had never called, or their manager was not in the store due to all kinds of reasons which were seemed ridiculous to me. I have spoken to most of the customer service staffs, and all of them failed to return my money. By now the IKEA at Brooklyn still owns me $1,258.51, and I am about to leave the U.S..
Therefore, I am anxious to get my money back! If I were aware of that a Top 100 Corp is so disappointing in the After Sell Service, I would never have chosen the IKEA or recommended to others.
Monetary Loss: $1258.