I went to Ikea to buy a kitchen counter I saw on their floor. It was out of stock and they would not sell the display model.
It was online but they did not sell this unit online. It was not available at any store in the US and they could not tell me when it would be available, anywhere. It seems this display was for effect only, they had no intention of providing this item, they only want to sell cheap furniture to young couples and college students.
I have had the same experience with their office line, no stock and no arrival date. Their solution is to have me call back every so often to see if it was there, not likely.