Nowhere on the online purchase page does it say that when you order online for some inexplicable reason we will ship the items NOT FROM your nearest IKEA Store but from an ONLINE DISTRIBUTION CENTRE. My receipt CLEARLY STATED DELIVERY ESTIMATE DATE FEB 15 - when I called to confirm I was told that that date is when someone will call to SCHEDULE a delivery/ The person on the phone could not understand the confusion obviously IKEA is Swedish for no syntax or semantics.
I have loathed IKEA for years and its lack of customer service and this is the LAST time I will enter IKEA including online I was also told that since my order was not cancelled within 48 hours, I have to pay the delivery.
I cancelled my order before it was delivered i.e. nothing was delivered and after 8 days IKEA has still not refunded my credit card.
Product or Service Mentioned: Ikea Delivery Service.
Monetary Loss: $1500.