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We bought a sofa in ikea Hongkong for my grandparents , and paid for a delivery , set up and toss the old one service.

While they deliver the sofa, the delivery guys complain about the old sofa is too big and we didnt pay for the tossing service, so they wrote on the receipt said "I aggree to give up the new sofa and have a refund since the old sofa is too big to remove.

In fact the old sofa is totally able to remove from the front door. Otherwise how did it get in?!

My old grandparents dont know what to do, so they signed. They are just bullying the old people!

Wtf with this fu*k up service?

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of ikea delivery service. Ikea needs to read this review and look into the issue (if any) according to poster's claims.

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