Product: Ikea Delivery Service Clear all filters (0 of 143 reviews match)
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Ikea - Could not get 700 dollars of merchandise delivered

Well run from this store 3 hr holds and no merchandise received this company is an f ing joke right along with the delivery company XPO lost merchandise huh any questions call Ole Danny boy at 7349415854
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Ikea Delivery Service
#1251754
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I bought a wardrobe for my Grandson. It was to be delivered on a certain date and time. That date came and left. The wardrobe was not delivered. There was no text, call or email explaining why the wardrobe was not delivered. So my daughter rescheduled for the next week...
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Anonymous
Red

A $29 wardrobe ? I'd like to see that.

1.9
Product
Ikea Delivery Service
I didn't like
  • Very poor customer service
  • Truly bad delivery
  • Poor order communication
#1242206
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I wrote this to the Ikea customer service, who failed to reply. -------quote-------- I have been experienced with the lowest quality of service with Ikea with respect to my pending order 285063437. I have been waiting this delivery for two weeks because, not to my...
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1.0
Product
Ikea Delivery Service
#1239557
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I was scheduled to have my mattress delivered on 4/12/Thursday. However, no one called me the day before to confirm nor 30 minutes prior to delivery on delivery date as per your protocol. Since no one contacted me, I was not home. Because I wasn't home, they could not...
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2.5
Product
Ikea Delivery Service
#1235574
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calling the ikea number.. 3 hours waiting, next morning, 21 minutes wait turned into 14 calls of disconnect. final reaching a service, who offers to connect to store, customerservice solutions center.. hahahahaha.. never happened. again connected to a voice the...
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1.5
Product
Ikea Delivery Service
I liked
  • Merchandise style
I didn't like
  • Total disconnect of communication training customer service
#1231133
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My builder is angry at me for all the date changes. IKEA products are fine, their delivery system is amazingly awful. I live 150 miles from the store so delivery seemed so much more efficient. Now I will drive 300 miles round trip to pickup. Thanks for blowing my day...
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2.8
Product
Ikea Delivery Service
I didn't like
  • Online orders customer service sucks
#1217452
Reply to reviews
Do not rely on the ikea call center for help. Go back to the store if at all possible. The phone lines overload so no one can get through to them. It takes over a week to get an email response of any kind. If you live in a state without an ikea or live hours from an...
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2.1
Product
Ikea Delivery Service
#1217149
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I ordered the Ecktorp sofa online on 11/25/17 with delivery to be 12/18/17, a Monday which is my one week day off. When I had heard nothing about delivery by the Friday before, I tried calling the customer service number. Automated answering with the same messages over...
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1.0
Product
Ikea Delivery Service
I didn't like
  • Horrible customer service
#1168916
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Ordered Chest of Drawers around the middle of October to complete a set that I had purchased a couple of years ago. The Delivery with their 3rd part delivery is a nightmare. They don't show up as expected and then stated they will come late at night like after 9 PM....
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Anonymous
Plussier

When called the second time was on hold for over 45 minutes. Finally was so frustrated that I hung up. Will try to call again on Monday

1.0
Product
Ikea Delivery Service
#1140656
Reply to reviews
I will no longer use any of IKEA services. My experience was horrible with them. I bought items online and place my order early October. In November when i didn't hear from them I called. After 30-40 min wait on hold, I was told that the payment did not go through and...
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1.2
Product
Ikea Delivery Service
I didn't like
  • Wasted 2 months of my time
  • Truly bad delivery
  • No communication with the customer
#1136981
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