Manufacturer: Ikea Category: Delivery Services Clear all filters (23 of 23 reviews match)
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My son was moving into a brand new apartment in Lynnwood, WA and he wanted to purchase furniture from IKEA to furnish their new apartment. So, once he selected the items online and placed them in the online cart, I logged on and paid $2200.00 for the items with a...
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I am very upset with the lack of professionalism from the customer service representatives at Ikea. I purchased a wardrobe 2 months ago and was told they would deliver. I waited on the day of the delivery but they did not show up. Today I got a message from that they...
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Anonymous

Jenny I completely agree with you, I was made to feel like I rwas trying to get something for nothing. The young boy was so rude to me I was in tears, I have never felt so humiliate...

#1001985
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Went to IKEA on Tuesday and chose home delivery option. Was told three times (and written on my receipt too) that my 'Next Day Delivery' would arrive between 7 am and 1 pm the next day. Nobody shows up, no one phones me. Same again the next day. Now it's Friday and...
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1.0
I didn't like
  • Wasting my time for a mistake ikea made
  • Not being responsible to call to reschedule
  • Phone hold times
#1001963
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Ikea Delivery Service Review

#865040
2.4
Bought a Latex mattress, delivered a useless steel hook. Where am I going to sleep on this week!???
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Ikea Delivery Service Review

#613431
I waited for delivery for 3 houres as was stated in IKEA s sms. There was no delivery and no phonecall or sms. I want to stress that i had paid 89 euros for delivery service and took morning off my work. This took place in Brussels
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Order#: 243033579 Subject: Shop @ your own risk from IKEA-Emeryville store or if you love being Humiliated
I shopped in Emeryville California Ikea store and opted for home delivery service. This store is about 35 miles from my house in Dublin CA. Delivery was scheduled for 01/11/2016 and I took time off from my work but the driver didn't turn up.I spent at least 9 hours...
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2.0
I liked
  • Style and design
I didn't like
  • Customer service
  • Style
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Let me give you a short summary on my “experience” with purchasing a kitchen from Ikea Step 1- design & measurement Done with Ikea 3rd party. 1. Measurement wrong- see attached picture of short drawer & wide corner panel piece- should be a wider drawer confirmed...
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1.4
I didn't like
  • No service
  • Wasting my time for a mistake ikea made
#950005
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My husband and I went to my local College Park,MD IKEA store to buy a sectional sofa. We had some hesitation and store clerk told us that we can place our order online and "it is all the same". And assembly cost $40 if we order the delivery to our house. We recently...
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I am shocked and sad regarding the poor service and processes from IKEA. We have purchased items from them many times from their store in Philadelphia. This time, we ordered some bedroom furniture from Ikea for a surprise birthday for our daughter's bedroom. I had...
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1.0
I didn't like
  • Very expensive unworthy delivery
  • Phone hold times
  • Aweful response time to customer concerns
#888465
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They really need to have a way to check the status of your order.Not only that, I returned an item that I purchased and was not refunded the shipping. Two packages that were ordered at the same time were shipped at different times. I called and said I didn't receive...
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I purchased a TV stand online and had it delivered. When it arrived I was worried because the shipping box it came in was kind of beat up. Even though I was hoping for the best, I knew I would be lucky if everything was fine. Well it turned out everything was not fine....
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Anonymous

Anonymous Please email IKEA Corporate directly to further discuss: cr.manager@ikea.com

1.5
I didn't like
  • Long wait times on phone and poor quality products
#829247
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Our bed is supposed to show up today. My wife and I gave them a second chance after having a broken dresser delivered and losing out on the 50 bucks for the delivery fee. They seem to be the only game in town that make beds out of real and solid wood anymore that do...
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2.3
I liked
  • Some of their products are still fully wood
#813941
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