Product: Ikea Delivery Service Clear all filters (0 of 147 reviews match)
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Ikea - Worst customer service ever
I placed an order for the Ikea Hemnes Daybed for my new flat on 26th August for delivery on 01st September between 11am and 3pm. I received confirmation that the delivery was confirmed. On the day of the delivery I received no confirmation of my order and at 3:30 I...
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1.2
Product
Ikea Delivery Service
#1346125
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IKEA has no customer service; even their phone number on their website is wrong. I called the dresser refund number to get some one. A truck ships on 5/14 and no one can track it. From MD to AL it takes, currently, 8 business days and it's not here yet. Just want to...
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1.0
Product
Ikea Delivery Service
#1261098
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Ikea sent me an email that they are out of stock on the hinges and they don't know when they will have them. How can you sell closet systems and not have hinges. What am I supposed to do with this system. I am not installing it as you have not given me an ETA for the...
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2.3
Product
Ikea Delivery Service
I liked
  • Salesman and delivery driver professional
#1260711
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Ikea - Could not get 700 dollars of merchandise delivered

Well run from this store 3 hr holds and no merchandise received this company is an f ing joke right along with the delivery company XPO lost merchandise huh any questions call Ole Danny boy at 7349415854
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Ikea Delivery Service
#1251754
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I bought a wardrobe for my Grandson. It was to be delivered on a certain date and time. That date came and left. The wardrobe was not delivered. There was no text, call or email explaining why the wardrobe was not delivered. So my daughter rescheduled for the next week...
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Anonymous
Red

A $29 wardrobe ? I'd like to see that.

1.9
Product
Ikea Delivery Service
I didn't like
  • Truly bad delivery
  • Customer
  • Very poor customer service
#1242206
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I wrote this to the Ikea customer service, who failed to reply. -------quote-------- I have been experienced with the lowest quality of service with Ikea with respect to my pending order 285063437. I have been waiting this delivery for two weeks because, not to my...
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1.0
Product
Ikea Delivery Service
#1239557
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I was scheduled to have my mattress delivered on 4/12/Thursday. However, no one called me the day before to confirm nor 30 minutes prior to delivery on delivery date as per your protocol. Since no one contacted me, I was not home. Because I wasn't home, they could not...
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2.5
Product
Ikea Delivery Service
#1235574
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calling the ikea number.. 3 hours waiting, next morning, 21 minutes wait turned into 14 calls of disconnect. final reaching a service, who offers to connect to store, customerservice solutions center.. hahahahaha.. never happened. again connected to a voice the...
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1.5
Product
Ikea Delivery Service
I liked
  • Merchandise style
I didn't like
  • Total disconnect of communication training customer service
#1231133
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My builder is angry at me for all the date changes. IKEA products are fine, their delivery system is amazingly awful. I live 150 miles from the store so delivery seemed so much more efficient. Now I will drive 300 miles round trip to pickup. Thanks for blowing my day...
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2.8
Product
Ikea Delivery Service
I didn't like
  • Online orders customer service sucks
#1217452
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Do not rely on the ikea call center for help. Go back to the store if at all possible. The phone lines overload so no one can get through to them. It takes over a week to get an email response of any kind. If you live in a state without an ikea or live hours from an...
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2.1
Product
Ikea Delivery Service
#1217149
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