Manufacturer: Ikea Category: Delivery Services Clear all filters (126 of 126 reviews match)
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I have ordered over $5000 worth of items at IKEA Atlanta, pay another $100 for shipping .At 08/01 the truck arrived at my house, load out only HALF of the mechandise i paid for.Been a week of coming back to the store,talk to them on the phone and THEY STILL DONT KNOW...
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Ikea Delivery Service
#1084552
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We live in Pittsburgh and there is an Ikea here, but we ordered online for our daughter in another city. Absolutely unbelievable. I simply do not know how to get their attention. Oh, my husband even went to the store, they were going to try to help and call us back,...
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Product
Ikea Delivery Service
I didn't like
  • Incredibly long wait time
  • Not being responsible to call to reschedule
  • Poor response time to problem
#1082879
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Order kitchen to be delivered, they called the might before and set time for between 3 to 7 pm.I called delivery company at 6pm sskrd if they intended to deliver in the rain. They told me that they had called at about 4 on delivery day and cancelled becauce all items...
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Ikea Delivery Service
#1072480
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Ikea Delivery Service Review

#865040
2.4
Bought a Latex mattress, delivered a useless steel hook. Where am I going to sleep on this week!???
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Ikea Delivery Service Review

#613431
I waited for delivery for 3 houres as was stated in IKEA s sms. There was no delivery and no phonecall or sms. I want to stress that i had paid 89 euros for delivery service and took morning off my work. This took place in Brussels
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Ikea Delivery Service Review

#490477
Deliver service missed an item- huge run around getting item- customer service= F.
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ordered closet on 6/14/17 to be delivered and assembled on 6/29/17. The closet comes with 3 doors, only one mirrored door was there. called Ikea, spoke to Diana P. and decided to go to the store myself-doors out of stock. Called Ikea again, spoke to Diane P. She got me...
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3.9
Product
Ikea Delivery Service
I liked
  • Sales person in the store was great
  • Not so much the one who told me the item was out of stock
#1070248
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We've been through an unbelievable series of snafus connected with our on-line purchase of some office furniture. Three failed deliveries (traced, finally, to an incorrect contact phone number entered into Ikea's system and never corrected despite two alerts). Finally...
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Ikea Delivery Service
#1070013
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Somebody has to take IKEA to court! The bastards have still not delivered my order after 2 and a half months. Ridiculous service. I should have looked up the reviews before I did the order online. Add to this morons put you on hold for an hour if you call them!! I am...
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Anonymous
Anonymous

You do realize that June 20 was two weeks ago? Not 2 1/2 months.

1.0
Product
Ikea Delivery Service
#1069849
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Literally the WORST customer service experience! Ordered furniture online, and was given an estimated delivery date. Date comes, no delivery, no email, no notification from IKEA that the date has been changed. After calling TWICE, and being on hold for OVER 45 MINUTES...
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Anonymous
AK

The worst ever customer service I have experienced in my life!! Even third world countries are way better! Never again IKEA!!

1.0
Product
Ikea Delivery Service
I didn't like
  • Extremely long hold times
  • Unable to deliver on time
  • Wrong information
#1054524
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Be home 12-4 for delivery.Never called so we tried at 4, they will be closer to 6. Nothing at 6, we called again should be before 8. Then the driver calls said by 8:30. We eat dinner put the kids to bed. Call again at 8:30, they will be there around 10:30. Who get...
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2.8
Product
Ikea Delivery Service
#1043243
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Ikea acts like Big Brother: "do it our way or pay" "dont confound our system or you will die" Its a bit extreme but take it to the ultimate FU, if they do not have to be accountable and can take money from us without having to operate appropriately or even deliver,...
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Anonymous
Henry

Start the boycott and you will be joined. Seriously

Product
Ikea Delivery Service
#1019022
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My son was moving into a brand new apartment in Lynnwood, WA and he wanted to purchase furniture from IKEA to furnish their new apartment. So, once he selected the items online and placed them in the online cart, I logged on and paid $2200.00 for the items with a...
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1.0
Product
Ikea Delivery Service
#1011796
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