Not resolved

We bought a sofa in ikea Hongkong for my grandparents , and paid for a delivery , set up and toss the old one service.

While they deliver the sofa, the delivery guys complain about the old sofa is too big and we didnt pay for the tossing service, so they wrote on the receipt said "I aggree to give up the new sofa and have a refund since the old sofa is too big to remove.

In fact the old sofa is totally able to remove from the front door. Otherwise how did it get in?!

My old grandparents dont know what to do, so they signed. They are just bullying the old people!

Wtf with this fu*k up service?

Review about: Ikea Delivery Serivce.

Review #956786 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Value for money
Customer service
Advertised vs Delivered
Product or Service Quality
Diversity of Products or Services
Delivery Service
PRODUCT OR SERVICE Ikea Delivery Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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