After spending hours at the showroom, you grab a cart and head to the warehouse only to learn that the items you selected are not available and were discontinued. Not only they do not post that information on their web page, the floor attendants are either not aware that the merchandise has been discontinued or are not willing to help.
Customer service in their stores is very poor. They have a restaurant with good food and I can see why. Since you waste an incredible amount of time at their store, walking around, lifting heavy merchandise at the warehouse, etc.,etc. they know you will need to feed your family at some point.
Think it twice before going to their stores. The savings are not worth the aggravation, and besides the merchandise is poor quality