Do not purchase from Ikea unless you have a store in your area. Online and telephone assistance is a waste.
They are quite useless and will simply wear you out with run-around and inability to perform. Very polite and apologetic. The company is simply not interested in retaining customers.
The Nyland shoe cabinets have plastic compartments that are screwed in place behind each drawer/door. The plastic cracks and then you are simply out of luck.
For those fortunate enough to have this problem within 90 days of purchase, good news, there is a 90 day warranty. Of course, you must visit the store to get replacement parts.
What a joke.