Unbelievably poor customer service and information. we purchased over $1,000 worth of a wardrobe system and for 35 days we waited to hear about delivery - we called several times to inquire and were told to be patient or to return it!
return what? we never received it. after speaking with several departments, on hold for several hours to get through, i finally gave up and will try to cancel the order.
for a large company their customer service attitude was terrible and would never purchase from them again. i'm told their product is cheap now I know their service is.
Product or Service Mentioned: Ikea Delivery Service.
Monetary Loss: $1200.