Manufacturer: Ikea Category: Customer Care Clear all filters (47 of 47 reviews match)
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Ikea PR is the worst! Especially the one in Carolina. The employees are some of the rudest and most disrespectful people I've ever encountered. They'll talk and joke amongst themselves, look at their phones for long periods of time and flirt with each other all the...
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Ikea Customer Care
#906664
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Since I live a great distance from an ikea store I purchased cabinets for several different uses in the house (not in the kitchen, didn't care for quality). Unless you have good carpentry skills these cabinets are not easy to put together. Overall the cabinets will...
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Ikea Customer Care
#906253
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No communication from IKEA! I, the customer, have to be compensated for: - time wasted sitting at home waiting day after day for my order - time wasted on the phone to track my order because ikea does not want to tell me, the customer, what is going on. - back...
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1.0
Product
Ikea Customer Care
#905366
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Ikea Customer Care Review

#823812
1.2
Run from them as fast and as hard as you can. Complete rip offs. These people stiff their help and cut corners...very bad organization. That State Attroney Generals office will be going after them. Do yourself a favor and avoid at all costs. They wont return calls either...bad,bad,bad people.
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I have placed a scheduled delivery order from Ikea Online store and they sent me an email mentioning that the order will be delivered on another day. And when I call the customer service after keeping me on hold for more than an hour a representative mentions that they...
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Ikea Customer Care
#905299
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I placed an on-line order today for furniture with Ikea. About an hour after the purchase I changed my mind and tried to cancel the transaction. I COULD NOT DO IT. They wouldn't allow it. There is no option on-line to cancel. The only way is to call their 888 phone...
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1.0
Product
Ikea Customer Care
#902636
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I've been waiting in the store for a sales rep that the store manager sent. Nowhere to be seen. I would say IKEA is the Spirit Airlines of furniture stores. You get sucked in by the prices but completely regret the decision you made because quality is low and customer...
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2.0
Product
Ikea Customer Care
#899402
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Horrible service!Lines are huge on the weekend but no one cares. The staff works slowly, engage in conversations and simply don't care. During the week there aren't even enough people to serve you. There was no milk to get coffee, the guy who served my food had a long...
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Anonymous
Anonymous

Please email IKEA Corporate directly to further discuss: cr.manager@ikea.com

1.8
Product
Ikea Customer Care
#864989
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I recently submitted a complaint with regards to Ikea Cheras. This complaint included bad service , poor communication from staff which cost me two days of unfruitful shopping. 1.I wanted to purchase a complete kitchen but due to the place being busy no staff were...
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2.4
Product
Ikea Customer Care
#854485
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All around customer service is poor.Store is horrible. Nobody to answer a simple question. Want to order by phone or online but want to know delivery time? No information. Call the listed phone number, it asks you to press # and when you do, it bids you goodbye. It is...
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1.1
Product
Ikea Customer Care
I didn't like
  • Customer service
#840659
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Never order from Ikea online, worst customer service I've ever experienced. Received one of three packages, it's impossible to get someone to answer the phone. I've spent hours on the phone and still haven't gotten anywhere. 30 minutes wait times with an automated...
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Anonymous
Anonymous

yes, u are right I've too felt the same problem I purchased $150 product and it stopped to work after installation from IKEA and when I try to complaint they told to wait 3hou...

Anonymous
Anonymous

214507017

1.0
Product
Ikea Customer Care
I liked
  • Not a thing
I didn't like
  • Customer support
  • Told to call back after an hour on the phone
  • No response to emails
#759486
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