Manufacturer: Ikea Category: Customer Care Clear all filters (18 of 18 reviews match)
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I've been waiting in the store for a sales rep that the store manager sent. Nowhere to be seen. I would say IKEA is the Spirit Airlines of furniture stores. You get sucked in by the prices but completely regret the decision you made because quality is low and customer...
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Horrible service!Lines are huge on the weekend but no one cares. The staff works slowly, engage in conversations and simply don't care. During the week there aren't even enough people to serve you. There was no milk to get coffee, the guy who served my food had a long...
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Anonymous

Anonymous Please email IKEA Corporate directly to further discuss: cr.manager@ikea.com

I recently submitted a complaint with regards to Ikea Cheras. This complaint included bad service , poor communication from staff which cost me two days of unfruitful shopping. 1.I wanted to purchase a complete kitchen but due to the place being busy no staff were...
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All around customer service is poor.Store is horrible. Nobody to answer a simple question. Want to order by phone or online but want to know delivery time? No information. Call the listed phone number, it asks you to press # and when you do, it bids you goodbye. It is...
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1.1
I didn't like
  • Customer service
#840659
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Never order from Ikea online, worst customer service I've ever experienced. Received one of three packages, it's impossible to get someone to answer the phone. I've spent hours on the phone and still haven't gotten anywhere. 30 minutes wait times with an automated...
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Anonymous

Anonymous yes, u are right I've too felt the same problem I purchased $150 product and it stopped to work after installation from IKEA and when I try to complaint they told to wait 3hou...

Anonymous

Anonymous 214507017

1.0
I liked
  • Not a thing
I didn't like
  • Phone hold times
  • Told to call back after an hour on the phone
  • Customer support
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