Product: Ikea Customer Care Clear all filters (51 of 51 reviews match)
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After finally finding an actual phone number to call (no videos available for my article) the person who I talked with said she couldn't get access to the installation instructions and said she was going to forward me to a more senior person. After waiting for about 20 min, listening to a recorded voice telling me how great IKEA...
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Ikea Customer Care
#1166890
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First, this is not a judgement on the IKEA business model or the quality if IKEA products. Second, I once bought thousands and thousands of dollars of IKEA products in Portland and transported them 5 hours away to Southern Oregon in my pickup truck and trailer. Word...
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Ikea Customer Care
#1138265
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Don't ever purchased anything from IKEA online. They have no dedicated customer service and you can't return anything. Basically it you lose your money if you buy anything online and want to return it..
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Anonymous
Sandyp

I'm finding that out !!! missing pieces and cant get them - after original order was over 2 weeks late from original delivery date !! still sitting on phone waiting for an ans...

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Ikea Customer Care
#1095310
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Worst experience inside IKEA and with costumer on the phone

#1063395
1.3
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That's was my first time shopping furniture at IKEA and the last time. I am coming from Europe and there are miles away with there service from IKEA in Europe. I also read nothing than negative reviews on consumer affairs. There only have 1 star no wonder i just experienced my self with IKEA. Horrible costumer service. Will never buy anything again from IKEA
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Ikea Customer Care Review

#1025471
1.0
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Me and my family waited 30 minutes at your paramus nj store to eat at your food court. Not only are they rude and inconsiderate. The servers were arguing with the cashiers . When i asked if they could not talk like that infront of my 9 year old stacy ann just ignoted me
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Ikea Customer Care Review

#983995
Went to ikea early. In fact first customer at your closet center. Was ignored from the whole two hours I was there to design my closet. Other customer were helped, in fact one customer was given a hug after he was helped. What was it about me that I was treated so badly. I don't know. Oh yes I am brown. ????? Have complained to their customer service. See what happens.
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Ikea Customer Care Review

#826514
1.8
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I was in Ikea today...and at least 5 employees were rude and couldn't be bothered to help...they are the worst in customer service
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ikea, apparently, thinks they're too big and successful to care about true, quality customer service. i bought 4 barstools online and it said i had to be home on a saturday between 9am and 5pm so we stayed home and waited for the delivery. at about 4:30pm, we opened...
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1.3
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Ikea Customer Care
#1093293
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It is with a heavy heart that I write this horrendous review of my recent experience with IKEA. I have been an avid IKEA customer and advocate for the past twenty years, and have always raved about how much I love IKEA. However, my loyalty and love for IKEA all ended...
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Anonymous
First world problems

Also, hate that IKEA discontinued store credit. Bring it back, IKEA!

1.0
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Ikea Customer Care
#1052152
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Received defective product via delivery that took 2 weeks to arrive, only way to arrange a pick up and credit is to call their customer service dept, we've tried two different numbers and have been on hold well over 30 min's each of 4 efforts, and no one ever picks up...
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pkaufman
pkaufman

Should be 2 star, I didn't give them 4. Still no f/up from Ikea, we will have to drive to their local store to fight for the return. They have changed from the past.

3.7
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Ikea Customer Care
#1049690
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After purchasing some cabinets (45 minute wait), We decided to change the color, but since it was another 45 minute wait to see anyone, we decided to just call the store or customer service and handle this.Store is 2 hr round trip for us. Called customer service and...
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Ikea Customer Care
#1031758
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IKEA #1 WORST CUSTOMER SERVICE OF THE CENTURY! I hope I don't forget and trust this company again. I have shopped in the storm in Paris and it's all so nice. Who could ever imagine a somewhat respected company worldwide with good products could *** people around as...
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Ikea Customer Care
I didn't like
  • Customer service
#1026365
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com March 1, 2017 IKEA USA CUSTOMER SERVICE & EXECUTIVE MANAGEMENT EXECUTIVE MANAGEMENT & STORE MANAGEMENT (EMERYVILLE, CA. & PORTLAND, OR.) IKEA America Corporate Office Headquarters HQ 420 Alan Wood Rd. Conshohocken, PA. 19428 DEAR IKEA USA: IKEA USA CUSTOMER SERVICE...
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Ikea Customer Care
#1016488
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January 22,2017 @ 12:00 pm: Customer Service in Bayamon, PR IKEA is terrible! They were rude ! My doubts / questions about Delivery process we're not answered. Customer service personnel got angry , when I didn't wanted to signs paper until my questions were answered,...
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Ikea Customer Care
#995532
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