Product: Ikea Customer Care Clear all filters (0 of 67 reviews match)
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Ikea - Sale on closets, catch no doors

I have been attempting to spend 6000 on new closets for a clients boutique hotel. Been at it for 5 days. Get clients approval on doors, go to check out. Find at this point doors selected not available. Get approval on a different door style go to check out, doors not available. Tried all doors all not available!!!! And this is their wardrobe event!? Tried customer service. Was given the most pat answers. Never again IKEA. You have wasted my time for the last time. Should have been a one hour order turned into a 5 day nightmare. Good riddance. BP
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Ikea Customer Care
#1443763
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A person told me about Ikea's chat line on their website and I got to use it a couple of weeks ago. I tried again today and it looks like it's not working anymore. I'm back to trying to call them on the phone. I am getting that "we are busy" message again. I dont know...
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Ikea Customer Care
#1392424
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IKEA kitchen —- DON’T

Multiple visits . Added cost then did not order multiple parts and then didn’t know how to send them after they had delivered the rest of the kitchen. Total ignorance . That toll free number is a waste of time and I mean long waits or being hung up on. In store no better. There is no admission of error and no “make by it right” by this company . This is a disorganized rabble.
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Ikea Customer Care
#1371089
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I've gone to Ikea many times and would like to put down a few kind words to encourage staff and workers there to keep up the good work. The Ikea we went to is always tidy and clean. I've been there a couple of times to shop for furniture and appliances. My most recent...
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4.3
Product
Ikea Customer Care
I liked
  • Merchandise
  • All of it on line in store set up
  • Meatballs
#1347842
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I have spent 3 days and a total of 5 hours on hold to cancel a order I placed. First it took 3 weeks for the table to ship, I could have gone to Sweden and picked it up at the factory quicker, and then the shipping company they use only will deliver during working...
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VagueRedAdmiral244
VagueRedAdmiral244

wow this is like the 4 complaint about their delivery set up!

1.4
Product
Ikea Customer Care
I didn't like
  • Customer satisfaction experience
#1325619
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I am absolutely disgusted with IKEA right now. I ordered a kitchen, 2 beds, and some odd and ends in April 2018. IT WAS NEVER DELIVERED!!! The delivery company didn't even call, I had too. Then on top of that, they sat on it for over a month at the delivery place. When...
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1.7
Product
Ikea Customer Care
I liked
  • Design of the kitchen cabinets
  • Price of the mattresses
I didn't like
  • Not giving refunds in a timely manner
  • Response to problem
  • Total disconnect of communication training customer service
#1305749
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I placed an order in April and my credit card was charged $614.16, it was scheduled to deliver in mid May. However nothing happened. Finally I received an email saying it will be delivered in June. Still nothing happened. So we tried to contact ikea through phone...
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1.0
Product
Ikea Customer Care
#1301071
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I placed an order on March 17th, and it was supposed to be delivered March 24th. I never got it. I tried to call their customer service line 3 different time, but each time, I held for 45+ minutes before giving up. I sent a message through Facebook on March 25th, they...
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1.0
Product
Ikea Customer Care
I didn't like
  • Management
  • Wrong information
  • Lack of accountability
#1251197
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Ikea - STOP GIVING THEM YOUR MONEY

I've called ikea about a dressers that i ordered a month ago they informed me that my bank had a hold on the payment and that i must contact my bank and then call them back if anything. I contacted my bank to only find out that my payment was processed so i contacted IKEA back the following week during business hrs after giving the run around i was later placed on hold for over 3 hrs, i called from 2 other phones and still no response. My lawyers will be contacted
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Ikea Customer Care
#1224807
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Shame on IKEA

Shame on IKEA for not having handicapped scooters in their Columbus store. We don’t always have someone to push us around in a wheelchair! Will NEVER spend my money there.
Product
Ikea Customer Care
#1224692
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