Product: Ikea Customer Care Clear all filters (56 of 56 reviews match)
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I've called ikea about a dressers that i ordered a month ago they informed me that my bank had a hold on the payment and that i must contact my bank and then call them back if anything. I contacted my bank to only find out that my payment was processed so i contacted...
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Ikea Customer Care
#1224807
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Ikea - It’s the most idiotic store

Here’s an idea IKEA , while a customer waits 40 minutes in line to check out, you could be gathering the heavy merchandise, so the customer doesn’t wait another twenty minutes. Secondly, wouldn’t make more sense to put the heavy merchandise pick up closer the door
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Ikea Customer Care
#1211304
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remember, there are a lot of managers (one of them ever acclaimed HE IS THE ONLY MANAGER in the department), if the managers promise anything and if you trust them, YOU LOSE! They never keep their words, never tell you there are so many steps between now and when you can actually get your refund...never refund your money and worst of all, they never care! Worst custom service ever and DO NOT EVER SHOP from IKEA...
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1.0
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Ikea Customer Care
#1185949
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So for the past 2 weeks i’ve been calling to get my refund and over and over they keep telling me I will get it in a few days and still nothing!! Never doing business with ikea again they can take your money so fast but can’t return it just as fast complete BULLSHIT. .
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Ikea Customer Care
#1183273
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Ikea - Return process

Really really really sucks!!! Reps not following numbering order and letting people transact out of order. Will never shop here again and will tell everyone i know.
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Ikea Customer Care
#1178028
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After finally finding an actual phone number to call (no videos available for my article) the person who I talked with said she couldn't get access to the installation instructions and said she was going to forward me to a more senior person. After waiting for about 20 min, listening to a recorded voice telling me how great IKEA...
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Ikea Customer Care
#1166890
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First, this is not a judgement on the IKEA business model or the quality if IKEA products. Second, I once bought thousands and thousands of dollars of IKEA products in Portland and transported them 5 hours away to Southern Oregon in my pickup truck and trailer. Word...
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Ikea Customer Care
#1138265
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Don't ever purchased anything from IKEA online. They have no dedicated customer service and you can't return anything. Basically it you lose your money if you buy anything online and want to return it..
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Anonymous
Sandyp

I'm finding that out !!! missing pieces and cant get them - after original order was over 2 weeks late from original delivery date !! still sitting on phone waiting for an ans...

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Ikea Customer Care
#1095310
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ikea, apparently, thinks they're too big and successful to care about true, quality customer service. i bought 4 barstools online and it said i had to be home on a saturday between 9am and 5pm so we stayed home and waited for the delivery. at about 4:30pm, we opened...
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1.3
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Ikea Customer Care
#1093293
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Worst experience inside IKEA and with costumer on the phone

That's was my first time shopping furniture at IKEA and the last time. I am coming from Europe and there are miles away with there service from IKEA in Europe. I also read nothing than negative reviews on consumer affairs. There only have 1 star no wonder i just experienced my self with IKEA. Horrible costumer service. Will never buy anything again from IKEA
1.3
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Ikea Customer Care
#1063395
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