Product: Ikea Customer Care Clear all filters (0 of 62 reviews match)
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I'm a loyal Ikea fan, am talking about a 30 year love affair as I'm European. I ordered a kitchen during the kitchen event and had to order some more cover panels and hinges. Lamar first of all made the mistake of charging me twice earlier this year and this resulted...
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2.9
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Ikea Customer Care
I liked
  • Furniture
I didn't like
  • Customer service
  • Response to problems
#574246
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I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered but no one show-up to do the assembling. I called IKEA customer services and no proper action taken. I visited IKEA store to complain and the store...
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1.0
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Ikea Customer Care
#531158
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I bought from the Pittsburgh store. It says at the loading dock that they will help you load. Waited 15 minutes. No help. Went to returns desk. Told some guys in green vests are on the lot to help. Went back out. Waited another 20 minutes. No help. All...
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Ikea Customer Care
#530481
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I have been to two IKEA stores to purchase the Docksta table. Tempe store said it's in stock so I drove from Albuq., NM, to pick-up. To my dismay and after spending several hundred dollars, table was not in stock. Because I was new to the whole IKEA store, I...
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Ikea Customer Care
#467268
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My wife and I traveled 2 hours to visit your store in Orlando Florida yesterday dedicating an entire day with one purpose and goal, and that was to purchase an entire bedroom set for our house. We have always spoke highly about Ikea and recommended it to everyone we...
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Anonymous
Ladee

I feel your pain and have been there before myself , but IkEA is a cash and carry business. The third level that you referred to is not shoppable and is storage and per a nati...

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Ikea Customer Care
#440881
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Terrible! IKEA hold times are over 30 min to get help. This is the most unprofessional company I have ever dealt with... 3PD was supposed to deliver a couch for me from IKEA... Both IKEA and the customer service rep at 3PD said they would remove the boxes for me. ...
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Ikea Customer Care
#438165
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Do not buy SUNDVIK Crib from IKEA
Please don't buy the Sundvik Crib from IKEA - SUNDVIK crib review I LOVE(D) IKEA. But now I am having serious doubts. We purchased the Sundvik Crib last year, and our youngest had been using the crib for less than 11 months when I noticed a huge defect- the bottom...
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Anonymous
AnnaPhoebe

I lived in Europe and used IKEA for many years, never a problem and their products lived with me for years.All (or most) of their products for Europe are manufactured in Eur...

Anonymous
Anonymous

Had same issue. Pushed it up and put a drywall screw through each side. Problem solved. 90 second fix. 2 screws = $.01. Going back to the store = gas + time. Use your brain....

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Ikea Customer Care
#426322
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Being situated in the south of spain, just like nearly 500.000 other expats, we use ikea quite a lot and spent 1000s of euros over the last few years, so we were not happy about following iincident. We came out of another store with a shopping bag and entered ikea...
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Málaga,Andalusia
Product
Ikea Customer Care
#425863
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I had a Hemnes bed from Ikea in past which broke down. I really liked the bed and talked to Ikea. IKEA told me that they have changed the design because they too realized it. I checked on their website and they had introduced extra support to the bed as per Instruction...
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Ikea Customer Care
#410562
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I HOPE THIS COMPLAIN IS FORWARDED TO WHOM IT MAY CONCERN. HOPEFULLY IKEA HEADQUARTER WILL TAKE NOTE! I am an unhappy customer from Singapore. I hope your organisation could look into these unfriendly and unprofessional issue over here. I had try to write to Ikea...
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Anonymous
Anonymous

typical Singaporean. Always want to talk to highest authority. total lack of respect for lower level staff.demand apology from all rude staff? Like the whole world owe you.

Anonymous
entity99

So far first time trying PTC Logistics OK their staff friendly and helpful. May be they have improved.

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Ikea Customer Care
#378168
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