Product: Ikea Customer Care Clear all filters (0 of 60 reviews match)
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I placed an on-line order today for furniture with Ikea. About an hour after the purchase I changed my mind and tried to cancel the transaction. I COULD NOT DO IT. They wouldn't allow it. There is no option on-line to cancel. The only way is to call their 888 phone...
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1.0
Product
Ikea Customer Care
#902636
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I've been waiting in the store for a sales rep that the store manager sent. Nowhere to be seen. I would say IKEA is the Spirit Airlines of furniture stores. You get sucked in by the prices but completely regret the decision you made because quality is low and customer...
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2.0
Product
Ikea Customer Care
#899402
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Horrible service!Lines are huge on the weekend but no one cares. The staff works slowly, engage in conversations and simply don't care. During the week there aren't even enough people to serve you. There was no milk to get coffee, the guy who served my food had a long...
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Anonymous
Anonymous

Please email IKEA Corporate directly to further discuss: cr.manager@ikea.com

1.8
Product
Ikea Customer Care
#864989
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I recently submitted a complaint with regards to Ikea Cheras. This complaint included bad service , poor communication from staff which cost me two days of unfruitful shopping. 1.I wanted to purchase a complete kitchen but due to the place being busy no staff were...
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2.4
Kajang, Selangor
Product
Ikea Customer Care
#854485
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All around customer service is poor.Store is horrible. Nobody to answer a simple question. Want to order by phone or online but want to know delivery time? No information. Call the listed phone number, it asks you to press # and when you do, it bids you goodbye. It is...
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1.1
Product
Ikea Customer Care
I didn't like
  • Customer service
#840659
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Ikea Customer Care Review

I was in Ikea today...and at least 5 employees were rude and couldn't be bothered to help...they are the worst in customer service
1.8
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
Product
Ikea Customer Care
#826514
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Ikea Customer Care Review

Run from them as fast and as hard as you can. Complete rip offs. These people stiff their help and cut corners...very bad organization. That State Attroney Generals office will be going after them. Do yourself a favor and avoid at all costs. They wont return calls either...bad,bad,bad people.
1.2
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
Product
Ikea Customer Care
#823812
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Never order from Ikea online, worst customer service I've ever experienced. Received one of three packages, it's impossible to get someone to answer the phone. I've spent hours on the phone and still haven't gotten anywhere. 30 minutes wait times with an automated...
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Anonymous
Anonymous

yes, u are right I've too felt the same problem I purchased $150 product and it stopped to work after installation from IKEA and when I try to complaint they told to wait 3hou...

Anonymous
Anonymous

214507017

1.0
Product
Ikea Customer Care
I didn't like
  • Poor customer service
  • Customer support
  • Told to call back after an hour on the phone
#759486
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I'm a loyal Ikea fan, am talking about a 30 year love affair as I'm European. I ordered a kitchen during the kitchen event and had to order some more cover panels and hinges. Lamar first of all made the mistake of charging me twice earlier this year and this resulted...
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2.9
Product
Ikea Customer Care
I liked
  • Furniture
I didn't like
  • Customer service
  • Response to problems
#574246
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I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered but no one show-up to do the assembling. I called IKEA customer services and no proper action taken. I visited IKEA store to complain and the store...
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1.0
Product
Ikea Customer Care
#531158
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