Manufacturer: Ikea Category: Chairs Clear all filters (11 of 11 reviews match)
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I recently bought POANG chair online and while assembling it realized that nuts that are inserted in the wood are of such bad quality that it's impossible to tighten the screws without stripping the thread. I ended up going to Home Depot and purchasing nuts and bolts...
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Anonymous
Anonymous

Please email IKEA Corporate directly to further discuss: cr.manager@ikea.com

Anonymous
Ikea customer

Absolutely agree! Have had 2 of these - first the bolts broke + new ones were supplied, then they broke again, but much worse although, amazingly, I was sent a new frame! Sa...

Product
I didn't like
  • Bad product quality
  • Customer service can not help
  • Customer service
#863969
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IKEA - Poor Manufacturing + Terrible Return Procedures = Countless Wasted Hours
All we wanted were three matching bar stools, but the third was cut wrong (one of two supports for chair cut three inches short). We had to drive 25 miles there (with bad traffic) and back (50 miles total), wait in a 45 minute line to return for store credit, and wait...
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2.3
Product
I liked
  • Shopping experience
I didn't like
  • Poor quality of chairs
  • Difficulty contacting customer service
#693457
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We placed an order for a children's desk and chair. 5 days later the chair shows up. I called IKEA and they told me looks like the desk was misplaced and they will issue a refund. This all happened end of July. By August I haven't seen the refund as promised. they...
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Ikea Chair Review

#885349
2.0
Don't buy in Miami until you check the prices in Broward. Bought office chairs a@ $39.99 in Miami and Broward had the same chair for $24.99. One store will not honor the other store prices. That's crazy!
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I planned to order approx $2500 worth of furnishings (sofa, chair, bed, mattress, etc) from Ikea Pittsburgh. I emailed them the order three weeks ahead of time so I could guarantee a specific delivery date. My email contained the name of each item, size, color,...
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I wish I had read some of the reviews on this website before trying IKEA's "WONDERFUL" delivery service. I don't recommend shopping online at ikea.com . They're terrible :( I ordered an desk chair about 2 weeks ago, which came to £64 including the so called "delivery"...
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I got a triple wardrobe wall unit delivered. It came in multiple pieces which were clearly difficult for two large men to carry into my bedroom. I could not open the boxes and take out the pieces without help. I saw that the corner of one box was crushed and the items...
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One of our Ikea poang armchairs collapsed due to sudden shearing of important bolt, resulting in occpant being thrown backwards out of the chair and the frame fracturing, We took the chair and bolt to Ikea Warrington and were astounded by the lack of interest and...
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We bought an Ektorp sofa (the l-shaped one) and lounge chair. The first time we tried to wash the slip covers the zippers broke and since we had misplaced the receipt Ikea refused to exchange them for us. Then the next time we tried to wash the slip covers one of the...
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Ikea store in Denver, Colorado, on County Line Road. I and my wife started looking for a chair, the place is a Maze from ***. Once you get in you can never get out. I guess if you are a billionare you can put up and anything. Will never return to the Maze of no...
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Anonymous
Joe Blow

Sounds like your mad at yourself because you DID lose your kid and your pissed or embarrased at yourself because you did such a shoddy thing!

I have been using IKEA products since 1982 (S'pore) and I am really disappointed due to the event happened recently (as follows) : 1) went to IKEA (Ikano power centre, Malaysia) on 2nd Feb 2012 to buy Armchairs, your staff said both models were available on that...
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Anonymous
Anonymous

Was trying calling Customer Service line for valuable 45min, Is eirher Can't get through, Nobody pick up, Get through buy went "tuttttt". Such a big company, with such a lousy...