Product: Ikea Cabinet Clear all filters (35 of 35 reviews match)
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2.3
Details
I order drawer parts for my Ikea Kitchen, returned merchandise in February 2018, May 23, 2018, I still have not received refund, I have called at least five time with over an hours wait for a live person to talk too. I ordered on line and returned via US mail. I have...
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Review
#1262895 Review #1262895 is a subjective opinion of poster.
Product
Ikea Cabinet
Cons
  • Employee incompetence
  • Online orders customer service sucks
  • Phone hold times
Reason of review
Problems with payment
Loss
$60
Preferred solution
Full refund
Tags
  • Horrible Ikea
3.2
Details
Why will a product that requires complicated assembly be sold to a person who later reads that a professional should be engaged to complete a project ? IKEA should tell consumers the level of competence necessary for correct construction of a product before taking...
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Review
#1240993 Review #1240993 is a subjective opinion of poster.
Product
Ikea Cabinet
Reason of review
Poor customer service
Loss
$179
Preferred solution
Full refund
1.8
Details
Ikea - class action lawsuit needed
I bought kitchen cabinets for 10 different condos on or about 2009. These cabinets have become defective over a very short time as the material cracks and peels off. At first Ikea said it was "my fault" but later agreed to have a new vendor reproduce "replicas" (as...
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2 comments
Anonymous
#1568734

IKEA will not take responsibility nor does care about the failed installation done at my Mothers house. These installers robbed her of a corner cabinet lazy Susan everything , the whole cabinet.her kitchen is still not working.

She is 94yrs old.

The kitchen has many problems unfinished not usable. Help

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Review
#1207301 Review #1207301 is a subjective opinion of poster.
Product
Ikea Cabinet
Cons
  • 2 years and still no resolution
  • Lack of customer service after the purchase
Reason of review
Warranty issue
Loss
$15000
Preferred solution
replace the faulty cabinets asap

Ikea - Paint coming off, wrap coming off, crack in doors, etc.

I had my kitchen for year or so and nothing paint coming off my doors. I had one replaced and after that Ikea stopped the Akurum cabinets altogether. I have worked with them since and no resolution. I am called and tried different companies to repainted and was told would not stay on. So the only thing Ikea has offered is refund for my cabinets. I am really upset at what has happened to my cabinets. I am really upset and so far issue is not resolved. If anyone hears of an attorney interested in pursuing a class action lawsuit please add me in.
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Review
#1143217 Review #1143217 is a subjective opinion of poster.
Product
Ikea Cabinet
Pros
  • Dissapointed
Reason of review
Bad quality
1.6
Details
If only I had checked online instead of just seeing my friend's kitchen. I ordered $5,000+ worth of kitchen cabinets 11/20/2016. I was told they would be delivered 12/16. I heard nothing from them. When I called 12/16/16 afternoon to check on it I was told that the two...
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1 comment
Anonymous
#1269709

lol

Review
#987027 Review #987027 is a subjective opinion of poster.
Product
Ikea Cabinet
Reason of review
Problem with delivery

Ikea in San Diego, California - Missing Pieces and terrible customer servcie

3.7
Details
Spent over $1000 on cabinets and inserts. Boxes were missing pieces and the installers said I would have to go back to the store (and wait over an hour in returns/exchanges?) to pick up the pieces. Then I would have to reschedule the installers to come back out and fix. The installers acted like this was business as usual and were in a race to get out and on to the next unfinished job. I called customer service and asked for a refund on the labor and they said they can submit a request. I'm sure the representative did not submit the request (on the phone for over 30 minutes waiting for a representative, now waiting over 15 for a manger). I would not mind all the wasted time if this stuff was a deal but its way over priced. Id rather shop at target ha ha
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Review
#920492 Review #920492 is a subjective opinion of poster.
Product
Ikea Cabinet
Cons
  • Waste of my time
Reason of review
Bad packaging, poor customer service, unfair pricing
Loss
$600
Preferred solution
Price reduction
Tags
  • Ikea Mission Valley
1.6
Details
I purchased two two cabinet doors at Ikea in Ottawa, one of which had a flaw in the finish. This is a quality control problem that is seemingly endemic in Ikea products. Given the inconvenience that this places on customers, one would reasonably expect a simple...
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1 comment
unfairhiringprastices
#1214128

Yeah giving you an exchange would have been good customer service, but holding on to your receipt would have been acting like a adult. Yeah mistakes happen, we are not perfect, we lose things, but admitting that this is your fault for not having the receipt would have been behaving like an adult.

Review
#909897 Review #909897 is a subjective opinion of poster.
Product
Ikea Cabinet
Cons
  • Wasting my time on
Reason of review
Return, Exchange or Cancellation Policy
Loss
$65
Preferred solution
Let the company propose a solution
Tags
  • IKEA poor customer service
1.0
Details
I made a purchase (over $1500) over a month ago. I paid for delivery and assembly as well. When my items arrived, two items were missing. So not only were they not delivered, but they were not assembled. One of them was made of glass, and they sent a replacement to me...
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1 comment
Anonymous
#1185061

please contact IKEA Corporate to further discuss, cr.manager@ikea.com

Review
#818734 Review #818734 is a subjective opinion of poster.
Product
Ikea Cabinet
Reason of review
Problem with delivery

Ikea - Cabinet Review from Palm Desert, California

4.2
Details
I decided to order the PS cabinet from Ikea on March 8th. I ordered two at $99 each. I also ordered a Knalla shopping cart. Two weeks later I received my items. They came in excellent condition. I was able to put my cabinets together without any problems. After reading the frightening reviews and horror stories regarding Ikea's delivery system and customer service i realize that i was very fortunate.
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Review
#812132 Review #812132 is a subjective opinion of poster.
Product
Ikea Cabinet
Reason of review
Good quality

Contact Ikea Customer Service

Mailing Address:
IKEA North America Services, LLC
420 Alan Wood Rd.
Conshohocken, Pennsylvania 19428
United States
Phone:
(800) 434-4532
All Ikea Contacts
3.3
Details
In 2014 I spent almost $5000 on a new Ikea kitchen. Major selling points were my previously positive Ikea experiences, the offered warranty, and the fact that I would be able to switch cabinet doors at a later point if I wanted a different look. I was going with white...
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Review
#773670 Review #773670 is a subjective opinion of poster.
Product
Ikea Cabinet
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution