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3 comments

Bottom line Ikea is terrible. I bought a Galant filing cabinet which has a three lock dial.

I followed the horrible picture directions on how to set the combination then locked it. Surprise surprise it does not open and no one in IKEA's customer service department knows how to fix it. They tell me I have to know carry this 75 pound cabinet back to the store.

Worst POS I ever bought. If my wife would not be mad I would set the *** thing on fire just to feel better.

Lesson learned, IKEA is absolutely the worst and has horrible customer service!!!!!!

Product or Service Mentioned: Ikea Cabinet.

Monetary Loss: $300.

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Anonymous
Palm Beach Gardens, Florida, United States #1003188

Please tell me how to set the ikea the file cabinet lock.

Baffled

Anonymous
#775372

The combo is set to something.....3 # from 0-9 (or 10 #), that's 1,000 diff options (10x10x10). Sure, going thru 1,000 choice doesn't sound great but you'd find the lock # eventually :) start at 000 then little by little work your way through.....sure beats tossing the thing in the trash. Good luck

(but considering you placed the comment in Mar2013, my comments are more for future people incurring the same problem.)

Anonymous
#625618

YOU ARE CORRECT, EVEN THE FIX THEY SENT TO US DOES NOT ALLOW IT TO FUNCTION PROPERLY!

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