Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Ordered $3000 worth of kitchen cabinets for a remodel.Delivery 3 weeks later was promised.

Delivery day number one came and went. not a word. After 3 hours on hold, I was told the shipping company changed and I would get a new delivery date. Delivery date 2 was set up during a robo call on Wednesday for Friday yay.

Friday afternoon they asked if they could move to the following friday. Do I really have a choice? 'No' Delivery Date number 3 is a month after initial order. grrrrrrr So frustrated.

My builder is angry at me for all the date changes. IKEA products are fine, their delivery system is amazingly awful. I live 150 miles from the store so delivery seemed so much more efficient.

Now I will drive 300 miles round trip to pickup.Thanks for blowing my day off IKEA.

Reason of review: Fair pricing.

I didn't like: Online orders customer service sucks.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like