IKEA Phone Numbers and Emails

Toll-Free Number:

  • (888) 888-4532

Media:

  • +3 162 124 0618
    Netherlands Inter IKEA Group and Inter IKEA Systems
  • +4 673 232 1300
    Sweden IKEA Range and Supply

IKEA Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
Sweden
contact.franchisor@inter-ikea.com
Franchising
ikea.industry.media@ikea.com
IKEA Industry
media.franchisor@inter-ikea.com
Netherlands
international.sales@inter.ikea.com
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IKEA Contact Information

IKEA Website:

IKEA Help Center:

Corporate Office Address:

IKEA North America Services, LLC
420 Alan Wood Rd.
Conshohocken, Pennsylvania 19428
United States

Other Info (opening hours):

Hours of Operation:

Sunday-Saturday: 10:00am – 6:30pm (ET)

Kitchen Sales:

Sunday-Saturday: 10:00am – 6:30pm (ET)


Inter IKEA Systems B.V.

Olof Palmestraat 1

2616 LN Delft

IKEA Rating Based on 497 Reviews

Rating details

1.8
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability

Rating stats

Rating trend

Summary of IKEA Customer Service Calls

1K TOTAL
CALLS
07:14 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call IKEA Customer Service?

Shipping and Delivery Question:

  • “Tracking and managing order”
  • “Order not received and not refunded”
  • “Scheduled delivery”

Request for Information Question:

  • “I have a question”
  • “Looking for room divider”
  • “Restock question”

Product/ Service Question:

  • “Item came damaged”
  • “Book an appointment”
  • “Order arrived Damaged”

Return/ Replace Question:

  • “Returning”
  • “Returning dept”
  • “Returns”

Refund Question:

  • “My refund for cancel order”
  • “Refund”
  • “How long does it take to get your refund on visa”

Activation/ Cancellation Question:

  • “To activate gift card”
  • “Cancel an order”
  • “Cancel ikea kitchen design app”

Payments and Charges Question:

  • “Make a payment”
  • “Billing”
  • “Fraudulent charge”

Cards Question:

  • “Lost card”
  • “EGift card lost”
  • “Order change in credit card”

Employment Question:

  • “W-2”
  • “Job related info”
  • “Needs salary slips”

Website/ Application Question:

  • “Application Status”
  • “Trying to place an order but can not find item on site”
  • “Your web site doesn't allow for purchases and your phone site doesn't allow for purchases. How can i buy something?”

Account Question:

  • “I am having difficulty opening account”
  • “Unable to reset password”
  • “My number is blocked from calling I would like to know why”

Staff Question:

  • “Kitchen services”
  • “Bad service from Ikea Saudi Arabia”
  • “Lack of customer service in the resolution department.”

Other Question:

  • “Find and place an order”
  • “I haven't received all my orders”
  • “My order is is incomplete”

About

IKEA Pros and Cons

Pros: Dissapointed, Product, Design, Price, Selection

Cons: Customer service, Worst customer service, Response to problem, Poor service, Lack of customer service after the purchase

Related Companies

IKEA Canada, IKEA UK, IKEA Spain, IKEA Australia, IKEA India

Summary

Ikea offers everyday furniture in modern designs, emphasizing function, affordability, and style. Ikea International Group is Swedish privately owned company. The company was founded in 1943. At the present time Ikea International is headquartered in Leiden, The Netherlands. The founder of the company is Ingvar Kamprad. The name of the company is an acronym that stands for the initials of the name of the founder, name of the place and home village where he grew up. The company is an international home products retailer that has a number of its retail stores all over the world in such countries as the United States, Canada, Sweden, France, Germany, Czech Republic, Poland, Australia and many other countries. The product lineup of Ikea includes low-price self-assembly furniture, accessories, bathrooms and kitchens.

IKEA reviews and complaints

IKEA is ranked 348 out of 1664 in Furniture and Decor category

Area Served

USA, Asia, Canada

Payment Methods

VISAMasterCard

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