IKEA Phone Numbers and Emails

Toll-Free Number:

  • (888) 888-4532
Send Message

Media:

  • +3 162 124 0618
    Netherlands Inter IKEA Group and Inter IKEA Systems
  • +4 673 232 1300
    Sweden IKEA Range and Supply

IKEA Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
Sweden
contact.franchisor@inter-ikea.com
Franchising
ikea.industry.media@ikea.com
IKEA Industry
media.franchisor@inter-ikea.com
Netherlands
international.sales@inter.ikea.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(888) 888-4532
Total calls: 1 039 Issues resolved: 43 Last call: Mar 16, 2024

What Is the IKEA Support Number?

The IKEA support number, 1-888-888-4532, is available to assist you every day from 8 am to 12 am ET. You can reach out to this IKEA phone number for support with products, orders, delivery, or any other questions or issues you may have. The Customer Support Center is open during these hours to provide assistance and address your concerns.

Is IKEA Customer Service Number Free?

The provided IKEA phone number, 1800-419-4532, is toll-free. This means that calls made within the same country are typically free of charge. You should not incur any direct fees for calling this toll-free number from within the country specified.

However, suppose you are calling from outside the country or using a phone service provider that imposes charges for toll-free calls. In that case, you should verify any potential fees with your provider.

What Are IKEA Customer Service Working Hours?

IKEA's customer service is available every day from 9am to 9pm EST. During these hours, their dedicated team is ready to provide assistance and address any questions or concerns you may have regarding IKEA products, orders, delivery, or any other related matters. The IKEA customer service phone number is closed on Christmas and New Year’s Eve.

Can I Contact IKEA Customer Service via Email?

Instead of emailing IKEA customer service, you can visit the official company’s website and navigate to the "Contact Us" page. There you'll find options such as phone numbers to call or a live chat feature. These alternative methods are designed to provide efficient assistance and address your inquiries or concerns promptly.

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Contact Information

IKEA Website:

IKEA Help Center:

Corporate Office Address:

IKEA North America Services, LLC
420 Alan Wood Rd.
Conshohocken, Pennsylvania 19428
United States

Other Info (opening hours):

Hours of Operation:

Sunday-Saturday: 10:00am – 6:30pm (ET)

Kitchen Sales:

Sunday-Saturday: 10:00am – 6:30pm (ET)


Inter IKEA Systems B.V.

Olof Palmestraat 1

2616 LN Delft

More contact details

IKEA Rating Based on 522 Reviews

Rating details

1.9
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability

Rating stats

Rating trend

How Good is IKEA's Customer Service?

Yalena Grr
Yalena Grr
Feels Disappointed | Feb 06, 2024

The system for ikea need work

Read full quote
Gerry K Ljg
Gerry K Ljg
Feels Disappointed | Feb 03, 2024

Just wanted to ask a question about some drawer slides I do not like computers I just wanna talk to somebody

Read full quote
Jodell Bdx
Jodell Bdx
Feels Disappointed | Jan 12, 2024

I order bags and they sent me what they wanted and now they want me to pay for there era never shop with IKEA again and tell my family not to go eithet

Read full quote
Dougles Pzk
Dougles Pzk
Feels Disappointed | Sep 24, 2023

Impossible to get a phone number to local IKEA. Given a phone number that was disconnected. Ended up having to drive 45 minutes to go to store to return unit to get a new one.that option wasn’t even offered

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Jose A Kzx
Jose A Kzx
Feels Disappointed | Aug 08, 2023

I was explaining to a rep my complaint about quality control of a particular product then the call dropped or terminated abruptly. I did not receive a call back and had to deal with the issue at the Sunrise return desk personally. The curtains I returned(for the second time were 4 inches shorter than indicated on the packaging.

Read full quote
Yenifer Hrh
Yenifer Hrh
Feels Disappointed | Apr 27, 2023

The person that answered my call take my complaint and prímense that he will elevate my issues to next manager in charge

Read full quote

Summary of IKEA Customer Service Calls

1.4K TOTAL
CALLS
07:39 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call IKEA?

Shipping and Delivery Question:

  • “Missing items”
  • “Delivery”
  • “Order not arrived”

Request for Information Question:

  • “Question about replacing part”
  • “Checking on order”
  • “Want to pick up at Richmond Virginia pick up Center, how do I do this?”

Product/ Service Question:

  • “Defective product”
  • “Order arrived Damaged”
  • “Product missing pieces”

Return/ Replace Question:

  • “Need replacement pieces”
  • “Mattress return”
  • “Replacement parts”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Countertop cancellation”
  • “Cancelation of order”

Refund Question:

  • “Refund”
  • “Missing items / refund”
  • “My refund”

Cards Question:

  • “Apply for a Credit card”
  • “Gift card question”
  • “I dint receive the credit card”

Payments and Charges Question:

  • “Make a payment”
  • “Billing”
  • “Fraudulent charge”

Employment Question:

  • “W-2”
  • “Job related info”
  • “Needs salary slips”

Account Question:

  • “Login”
  • “I am having difficulty opening account”
  • “Unable to reset password”

Website/ Application Question:

  • “Trying to place an order online”
  • “Application Status”
  • “Trying to place an order but can not find item on site”

Staff Question:

  • “Customer services”
  • “Kitchen services”
  • “Bad service from Ikea Saudi Arabia”

Other Question:

  • “Ordering”
  • “Trouble ordering online”
  • “My online order”

About

Related Companies

IKEA UK, IKEA Canada, IKEA Germany, IKEA Singapore, IKEA Spain

Summary

Ikea offers everyday furniture in modern designs, emphasizing function, affordability, and style. Ikea International Group is Swedish privately owned company. The company was founded in 1943. At the present time Ikea International is headquartered in Leiden, The Netherlands. The founder of the company is Ingvar Kamprad. The name of the company is an acronym that stands for the initials of the name of the founder, name of the place and home village where he grew up. The company is an international home products retailer that has a number of its retail stores all over the world in such countries as the United States, Canada, Sweden, France, Germany, Czech Republic, Poland, Australia and many other countries. The product lineup of Ikea includes low-price self-assembly furniture, accessories, bathrooms and kitchens.

IKEA reviews and complaints

IKEA is ranked 383 out of 2270 in Furniture and Decor category

Area Served

USA, Asia, Canada

Payment Methods

VISAMasterCard

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