IKEA
Reviews and Complaints
Fraudulent charges
Preferred solution: Off my credit report
Feedback
User's recommendation: Direct line and better software
Still no shipment
User's recommendation: Don’t shop at IKEA
Countertop cancellation
I am a pissed off consumer. Your Taskrabbit team has let us down badly. Two cancelled appointments is a disaster. Twice booked a team twice taskers have declined and not arrived at the arranged time.
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Verified Reviewer | Centurion, GautengDisposable furniture
- Cheap prices for garbage
- Disposable furniture
Preferred solution: Full refund
User's recommendation: Stay away from ikea furniture
Need repair or replacement. Customer service phone or chat support is useless. Wrote to IKEA but no reply. Customer service operators (telephone and chat online) is utterly useless
User's recommendation: Avoid IKEA. Waste of time.
Sales
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasPleased
I don’t have an opinion yet, first time dealing with IKEA
Preferred solution: Did you get my order or find my name?
Chair covers are too small
User's recommendation: Meassure
Resolved: Help with assembly of Ekedalen table
Company fixed the issue and I have been provided with apology.
- Courteous assistance
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t be afraid to call for help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oak Creek, WisconsinPrice adjustment
Preferred solution: NA
User's recommendation: Know what you want to ask
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Verified ReviewerTerrible customer service !
- No customer service help
Preferred solution: Would like some consideration with an answer on where my purchase is or how to solve this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkWaiting area no any ventilation or AC
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