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I am very upset with the lack of professionalism from the customer service representatives at Ikea. I purchased a wardrobe 2 months ago and was told they would deliver. I waited on the day of the delivery but they did not show up. Today I got a message from that they...
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Anonymous
Jenny

I completely agree with you, I was made to feel like I rwas trying to get something for nothing. The young boy was so rude to me I was in tears, I have never felt so humiliate...

#1001985
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Never have I encountered such terrible service. Went to IKEA on Tuesday and chose home delivery option. Was told three times (and written on my receipt too) that my 'Next Day Delivery' would arrive between 7 am and 1 pm the next day. Nobody shows up, no one phones me....
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1.0
I didn't like
  • Wasting my time for a mistake ikea made
  • Phone hold times
  • Not being responsible to call to reschedule
#1001963
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Sunday. January 22,2017 @ 12:00 pm: Customer Service in Bayamon, PR IKEA is terrible! They were rude ! My doubts / questions about Delivery process we're not answered. Customer service personnel got angry , when I didn't wanted to signs paper until my questions were...
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#995532
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Ikea Customer Care Review

#983995
Went to ikea early. In fact first customer at your closet center. Was ignored from the whole two hours I was there to design my closet. Other customer were helped, in fact one customer was given a hug after he was helped. What was it about me that I was treated so badly. I don't know. Oh yes I am brown. ????? Have complained to their customer service. See what happens.
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Ikea Bookshelf Review

#914819
Went to get a bookshelf, couldn't find our way out of the store hardly! Finally after going crazy and getting physically ill, found our way out, (without the bookshelf) will get one from Amazon!
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Ikea Commercial Review

#912908
Not a review. Just noticed that an ikea commercial featured two lesbians celebrating an anniversary. So sick. Am through with ikea.
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Ikea Ingolf Junior Chair Review

#908475
Ingolf white junior high chair; I successfully installed this little piece of ___. But got to tell you, this is one the worst designs ever after paying 50 dollars. I can use every bad word in the world against the designers. They deserve a severe punishment of community service for one whole year because of selling this item.
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The worst ever customer service The nightmare started when I purchased pair of blinds for 10,77 EUR and left unaware about a big trouble awaiting me!, after a month while checking my bank account, I got a big shock when found out that IKEA has withdrawn 21,62 EUR, I...
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1.0
I didn't like
  • Poor customer service
  • And will not fix
  • Difficulty contacting customer service
#993862
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Ordered a large collapsible bag on 1/8/17, cc charged on 1/9/17. Paid huge and *** amount for shipping of a .99 bag but had to have a second one! Got email confirming order but nothing since. Tried tracking at IKEA and no order found. Called and rep said they're having...
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1.0
#992865
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Order # 242069788 I purchased two bathroom cabinets on-line via Ikea website. The delivery schedule, for the same city, 20 miles away was 11 days from purchase. Really? That long? Then the delivery company "Dynamex" in Dallas tried to deliver the product to a business...
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Anonymous
Anonymous

I completely agree. What is wrong with IKEA in the US that they can't get their *** together!?? I had a horrible experience with them too in Dallas.

1.0
I didn't like
  • Customer support
  • No customer service
  • Delivery was not on time
#991505
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Order#: 243033579 Subject: Shop @ your own risk from IKEA-Emeryville store or if you love being Humiliated
I shopped in Emeryville California Ikea store and opted for home delivery service. This store is about 35 miles from my house in Dublin CA. Delivery was scheduled for 01/11/2016 and I took time off from my work but the driver didn't turn up.I spent at least 9 hours...
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2.0
I liked
  • Style and design
I didn't like
  • Style
  • Customer service
Reply to reviews
If only I had checked online instead of just seeing my friend's kitchen. I ordered $5,000+ worth of kitchen cabinets 11/20/2016. I was told they would be delivered 12/16. I heard nothing from them. When I called 12/16/16 afternoon to check on it I was told that the two...
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Anonymous
Anonymous

lol

1.6
#987027
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Your commercial with the woman thinking she ripped you off I find appalling. You're teaching a whole generation that being dishonest is OK. Norm baker 248;442710
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#986963
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I have been doing my Christmas shopping online for years so I am not a novice with online shopping. Their website was the most frustrating, difficult experience I have ever encountered. It took 3 nights of fighting with their website to get the order to go through. The...
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1.0
I didn't like
  • Website
#983491
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