(16 of 867 reviews match)
Latest review first
Tried to return 2 trash bins that were the wrong size. Was within 2 weeks of purchase and had the receipt. IKEA wouldn't refund my money because even though my husband and I have the same credit account, the original payment was on his card and I only had my card with...Read more
IKEA's furnitures come in multiple pieces. While you purchased the first few pieces and waiting for the others to come, they discontinue the missing items. Do not believe in their claim that you can piece your furniture together by buying their pieces. It is a scam.
Ordered several furniture items. Bookcases came, TV stand came, half of a couch came. Waited five days for the delivery company to call and say when they were coming with the second half. Never called. Called IKEA customer service - 35 min wait time then disconnected....Read more
I ordered my purchase to be delivered. They said they had 3 delivery windows and someone would call in the morning to confirm time. No call ever came, so I called them, after waiting for over 45 minutes for someone to answer the phone, I finally had a women tell me it...Read more
I tried to return my mistress without a receipt and it took two trips to finally exchange. They wanted me to tell them last four digits of card number and exact date I purchases. I called my credit card company and gave ikea the date. For some reason they could not...Read more
I just moved to LA and mistakenly thinking that IKEA was a reliable company, decided to shop from there. In the end of the day I spent over $600 and paid an extra $217 for shipping. They said they'll be there between 1 to 5pm. So me and my mother ended up sitting...Read more
My husband and I are low-income working parents who finally saved enough money to make our house comfortable. We always liked the design aesthetic of IKEA and spent nearly $500 on other items we needed: curtains, a dining set, bathroom fixtures, etc. We were able to...Read more
1st time at IKEA - the stores are arranged as a maze to force the shopper to see every item in the store. The carts are available only at the entrance, and at the exit - tough luck if you need more space. The staff often times will move your cart if in the isle. I even...Read more
Employees in IKEA raise up in the barns. They throw tempers on customers with hostile and hatred. Me and my mom were looking for help to get those heavy boxes from the shelf in the store of IKEA in Covina. Guess how the employee serve us? I have to say that their...Read more
Purchased what we thought was a brand new leather sofa. Ikea delivered the sofa at around 7 pm...Delivery guys left and then discovered upon opening the boxes that the sofa pieces were not wrapped inside. Hence the leather was rubbing inside against the cardboard,...Read more
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