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Same issues as everyone else. When I found out that they only give you there delivery window the night before they will deliver, I thought it was absurd. How could anyone plan for that? So I canceled the order; but they went on to try to deliver the item anyway, not...
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i had IKEA came out and measure my kitchen then my family and i went to IKEA to design a kitchen with the measurement at the sunrise store we schedule tradesman installation we had to wait one month before they can come when they first came all the cabinet that go on...
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1.0
I liked
  • Pool very bad service
#1018671
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Joa’Quinn Welch & Shawn Killingsworth devellwelch@outlook.com March 1, 2017 IKEA USA CUSTOMER SERVICE & EXECUTIVE MANAGEMENT EXECUTIVE MANAGEMENT & STORE MANAGEMENT (EMERYVILLE, CA. & PORTLAND, OR.) IKEA America Corporate Office Headquarters HQ 420 Alan Wood Rd....
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#1016488
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Short Review for February 28, 2017

#1014951
I'm very sorry that I ordered to this shity company with poor customer service !!! They charged me for delivery a lot & I never received my order!!!!
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Ikea Customer Care Review

#983995
Went to ikea early. In fact first customer at your closet center. Was ignored from the whole two hours I was there to design my closet. Other customer were helped, in fact one customer was given a hug after he was helped. What was it about me that I was treated so badly. I don't know. Oh yes I am brown. ????? Have complained to their customer service. See what happens.
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Ikea Bookshelf Review

#914819
Went to get a bookshelf, couldn't find our way out of the store hardly! Finally after going crazy and getting physically ill, found our way out, (without the bookshelf) will get one from Amazon!
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Ikea Commercial Review

#912908
Not a review. Just noticed that an ikea commercial featured two lesbians celebrating an anniversary. So sick. Am through with ikea.
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I have exchanged numerous emails over warranty issue with a sofa. The warranty means nothing and they tell you to bring the sofa in so they can inspect it ?!!!! WHO CAN BRING A SOFA IN??? Then said I need the receipt for a three year old sofa...had charge slip...they...
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#1015793
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I have exhausted every fiber in my body trying to resolve an online order that was placed back in January 2017. My son was moving into a brand new apartment in Lynnwood, WA and he wanted to purchase furniture from IKEA to furnish their new apartment. So, once he...
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I am very upset with the lack of professionalism from the customer service representatives at Ikea. I purchased a wardrobe 2 months ago and was told they would deliver. I waited on the day of the delivery but they did not show up. Today I got a message from that they...
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Anonymous

Jenny I completely agree with you, I was made to feel like I rwas trying to get something for nothing. The young boy was so rude to me I was in tears, I have never felt so humiliate...

#1001985
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Never have I encountered such terrible service. Went to IKEA on Tuesday and chose home delivery option. Was told three times (and written on my receipt too) that my 'Next Day Delivery' would arrive between 7 am and 1 pm the next day. Nobody shows up, no one phones me....
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1.0
I didn't like
  • Wasting my time for a mistake ikea made
  • Not being responsible to call to reschedule
  • Phone hold times
#1001963
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Sunday. January 22,2017 @ 12:00 pm: Customer Service in Bayamon, PR IKEA is terrible! They were rude ! My doubts / questions about Delivery process we're not answered. Customer service personnel got angry , when I didn't wanted to signs paper until my questions were...
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#995532
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The worst ever customer service The nightmare started when I purchased pair of blinds for 10,77 EUR and left unaware about a big trouble awaiting me!, after a month while checking my bank account, I got a big shock when found out that IKEA has withdrawn 21,62 EUR, I...
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1.0
I didn't like
  • Difficulty contacting customer service
  • Poor customer service
  • And will not fix
#993862
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Contact Ikea

Headquarters Address:
IKEA Customer Relations
420 Alan Wood Rd.
Conshohocken, PA 19428
Phone:
(800) 434-4532
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Ordered a large collapsible bag on 1/8/17, cc charged on 1/9/17. Paid huge and *** amount for shipping of a .99 bag but had to have a second one! Got email confirming order but nothing since. Tried tracking at IKEA and no order found. Called and rep said they're having...
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1.0
#992865
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