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Ordered a kitchen and told that the sink is not in at this time, that was February. The store tells me it may take several months that's right months. To this day it's still not in. What real *** bags. The founder I can tell must have been a real *** himself because...
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1.5
Product
#1039261
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Bought Hemnes desk from Brooklyn IKEA and when I went home to assemble it I realized there were missing parts and the directions were different than the parts that were included so I was unable to complete the assembly of my dresser without additional parts. I called...
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2.3
I didn't like
  • Wasted 2 months of my time
#1038878
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After purchasing some cabinets (45 minute wait), We decided to change the color, but since it was another 45 minute wait to see anyone, we decided to just call the store or customer service and handle this. Store is 2 hr round trip for us. Called customer service and...
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#1031758
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IKEA Kitchen Review

#1030156
ikea delivered and charged me for things that I didnt even need!!! when i asked why they said we assumed you did.
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Short Review for March 28, 2017, Pc_service

#1026755
3.2
Just went to the new Ikea last week, the lines were ridiculously long there was a terrible wait for everything and then extreme wait of 30 to 40 minutes just to pick up Warehouse Goods. Same experience today 32 people in line before me for a return. Note, these were not weekends or peak times.
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Ikea Customer Care Review

#1025471
1.0
Me and my family waited 30 minutes at your paramus nj store to eat at your food court. Not only are they rude and inconsiderate. The servers were arguing with the cashiers . When i asked if they could not talk like that infront of my 9 year old stacy ann just ignoted me
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Short Review for February 28, 2017

#1014951
I'm very sorry that I ordered to this shity company with poor customer service !!! They charged me for delivery a lot & I never received my order!!!!
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Wow, What can I say. The design of this store is really not customer friendly. It is down right ridiculous! Trying to find anything results in walking thru every section/department. And then, checking out,you follow arrows forever..probably a mile. No other store makes...
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1.0
I didn't like
  • Walking miles to get out of the store
#1031135
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IKEA #1 WORST CUSTOMER SERVICE OF THE CENTURY! I hope I don't forget and trust this company again. I have shopped in the storm in Paris and it's all so nice. Who could ever imagine a somewhat respected company worldwide with good products could *** people around as...
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I didn't like
  • Poor customer service
#1026365
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Same issues as everyone else. When I found out that they only give you there delivery window the night before they will deliver, I thought it was absurd. How could anyone plan for that? So I canceled the order; but they went on to try to deliver the item anyway, not...
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Anonymous
Henry

Start the boycott and you will be joined. Seriously

i had IKEA came out and measure my kitchen then my family and i went to IKEA to design a kitchen with the measurement at the sunrise store we schedule tradesman installation we had to wait one month before they can come when they first came all the cabinet that go on...
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1.0
I liked
  • Pool very bad service
#1018671
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Joa’Quinn Welch & Shawn Killingsworth devellwelch@outlook.com March 1, 2017 IKEA USA CUSTOMER SERVICE & EXECUTIVE MANAGEMENT EXECUTIVE MANAGEMENT & STORE MANAGEMENT (EMERYVILLE, CA. & PORTLAND, OR.) IKEA America Corporate Office Headquarters HQ 420 Alan Wood Rd....
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#1016488
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I have exchanged numerous emails over warranty issue with a sofa. The warranty means nothing and they tell you to bring the sofa in so they can inspect it ?!!!! WHO CAN BRING A SOFA IN??? Then said I need the receipt for a three year old sofa...had charge slip...they...
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#1015793
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I have exhausted every fiber in my body trying to resolve an online order that was placed back in January 2017. My son was moving into a brand new apartment in Lynnwood, WA and he wanted to purchase furniture from IKEA to furnish their new apartment. So, once he...
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