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"IKEA DOES NOT COMPENSATE YOUR TIME!"
To ask for resending the missing part, I called 3 times within 1 day and each time I waited for over 1 hour. IKEA customer service claimed that only the after sales department can resolve this issue and recommended me discussing a compensation regarding me time being...
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azuka
azuka

No company in the history of the world ever compensates customers for the loss of their time, even when the problem was caused by the company.

2.3
I didn't like
  • Long wait times on phone and poor quality products
  • No possibility for customer feedback
  • Worst customer service
#908133
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Ikea Sofa Review from Mumbai, Maharashtra
Ikea Sofa Review from Mumbai, Maharashtra
I bought a L shaped sofa for 2000 dhs with 150 dhs for assembly. The service guys assembled it incorrectly. Wrong side L. My husband told them to change it they said that the upholstery will be damaged. So my sofa is now a damaged one. My whole house is ikea. They did...
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Ikea - Negligence - no desire to make it right
Ikea - Negligence - no desire to make it right
We purchased Hemnes 8-drawer chest in IKEA College Park, MD, together with delivery and assembly. During assembly the bottom wasn't tied up to the upper part (as it should have been), and with time the thing deformed badly and space opened wide between the parts....
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Ikea - WOOD QUALITY
Ikea - WOOD QUALITY
Ikea - WOOD QUALITY
DEAR IKEA TEAM . just before one year i bought bed room for my daughter from Ikea , unfortunately the wood after 8 months start to open and swelling .. i spoke directly to customer service in Qatar branch but with no result , also i emailed uae without reply ,,, is...
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IKEA - Poor Manufacturing + Terrible Return Procedures = Countless Wasted Hours
All we wanted were three matching bar stools, but the third was cut wrong (one of two supports for chair cut three inches short). We had to drive 25 miles there (with bad traffic) and back (50 miles total), wait in a 45 minute line to return for store credit, and wait...
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2.3
Product
I liked
  • Shopping experience
I didn't like
  • Poor quality of chairs
  • Difficulty contacting customer service
#693457
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IKEA is the worst of the worst, see why
Here is my story: I went down to ikea in brooklyn, was going to make a new office, spend more than $1000 on office furniture. Beside waiting on that aufull line for 1 1/2 hour I had the staff screaming on my like I'm a criminal, Fine, I made my order, asked them to...
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1.0
I didn't like
  • Experience was just a guarantee that i will never return
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Ikea - No service , no delivery , hours of waiting in the service line
See attached photo , 2 1/2 hrs of waiting until a response !!! One shipment , we never received as forwarding agent stated we had not been at home , but we can prove it ! On top , we have a concierge service , which didn't see them either. Of course , we are requested...
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Ikea Refuses to honor refund, lied to by Kenya Jones, mocked by store staff Centennial Colorado
I purchased three items on 06/05/2014 totaling $560.42. The items were 80250976 x2 and one 40227983 which is two bookshelves and one piece that joins them together. These items were delivered to my home and I paid a fee of $60.77 to do so, all charged on my credit...
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Do not buy SUNDVIK Crib from IKEA
Please don't buy the Sundvik Crib from IKEA - SUNDVIK crib review I LOVE(D) IKEA. But now I am having serious doubts. We purchased the Sundvik Crib last year, and our youngest had been using the crib for less than 11 months when I noticed a huge defect- the bottom...
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Anonymous
Anonymous

Had same issue. Pushed it up and put a drywall screw through each side. Problem solved. 90 second fix. 2 screws = $.01. Going back to the store = gas + time. Use your brain....

Anonymous
DUH

Good luck getting your money back! No receipt, no refund!!! :cry

If you go to IKEA and buy a shower curtain, then you may be a bit surprised once you start using it... It may leak a bit, or maybe even quite a bit... (see video) What's the point of selling a shower curtain that is not impermeable at all, only IKEA knows... Bought the...
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Anonymous
Anonymous

I bought the same shower curtain 6 months after you posted this in Paris. Why hasn't it been recalled?