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Order#: 243033579 Subject: Shop @ your own risk from IKEA-Emeryville store or if you love being Humiliated
I shopped in Emeryville California Ikea store and opted for home delivery service. This store is about 35 miles from my house in Dublin CA. Delivery was scheduled for 01/11/2016 and I took time off from my work but the driver didn't turn up.I spent at least 9 hours...
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2.0
Emeryville, California
I liked
  • Style and design
I didn't like
  • Customer service
  • Style
#991466
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"IKEA DOES NOT COMPENSATE YOUR TIME!"
To ask for resending the missing part, I called 3 times within 1 day and each time I waited for over 1 hour. IKEA customer service claimed that only the after sales department can resolve this issue and recommended me discussing a compensation regarding me time being...
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azuka
azuka

No company in the history of the world ever compensates customers for the loss of their time, even when the problem was caused by the company.

2.3
I didn't like
  • Worst customer service
  • No possibility for customer feedback
  • Long wait times on phone and poor quality products
#908133
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Ikea Sofa Review from Mumbai, Maharashtra
Ikea Sofa Review from Mumbai, Maharashtra
I bought a L shaped sofa for 2000 dhs with 150 dhs for assembly. The service guys assembled it incorrectly. Wrong side L. My husband told them to change it they said that the upholstery will be damaged. So my sofa is now a damaged one. My whole house is ikea. They did...
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1.0
Product
#897454
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Ikea - Leirvik Bed Review
Ikea - Leirvik Bed Review
We have so many issues with IKEA over the last three months - 2 broken beds the lervik model (my partner and I are a combined weight of 20 stone before you ask) which I would avoid getting- we were informed it was a manufacturing problem which is yet to be resolved....
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1.0
#771684
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Ikea - Negligence - no desire to make it right
Ikea - Negligence - no desire to make it right
We purchased Hemnes 8-drawer chest in IKEA College Park, MD, together with delivery and assembly. During assembly the bottom wasn't tied up to the upper part (as it should have been), and with time the thing deformed badly and space opened wide between the parts....
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1.0
#741629
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Ikea - WOOD QUALITY
Ikea - WOOD QUALITY
Ikea - WOOD QUALITY
DEAR IKEA TEAM . just before one year i bought bed room for my daughter from Ikea , unfortunately the wood after 8 months start to open and swelling .. i spoke directly to customer service in Qatar branch but with no result , also i emailed uae without reply ,,, is...
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#741333
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IKEA - Poor Manufacturing + Terrible Return Procedures = Countless Wasted Hours
All we wanted were three matching bar stools, but the third was cut wrong (one of two supports for chair cut three inches short). We had to drive 25 miles there (with bad traffic) and back (50 miles total), wait in a 45 minute line to return for store credit, and wait...
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2.3
Product
I didn't like
  • Difficulty contacting customer service
  • Poor quality of chairs
#693457
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IKEA is the worst of the worst, see why
Here is my story: I went down to ikea in brooklyn, was going to make a new office, spend more than $1000 on office furniture. Beside waiting on that aufull line for 1 1/2 hour I had the staff screaming on my like I'm a criminal, Fine, I made my order, asked them to...
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1.0
I didn't like
  • Experience was just a guarantee that i will never return
#691588
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Ikea - No service , no delivery , hours of waiting in the service line
See attached photo , 2 1/2 hrs of waiting until a response !!! One shipment , we never received as forwarding agent stated we had not been at home , but we can prove it ! On top , we have a concierge service , which didn't see them either. Of course , we are requested...
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1.0
#532042
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Ikea Refuses to honor refund, lied to by Kenya Jones, mocked by store staff Centennial Colorado
I purchased three items on 06/05/2014 totaling $560.42. The items were 80250976 x2 and one 40227983 which is two bookshelves and one piece that joins them together. These items were delivered to my home and I paid a fee of $60.77 to do so, all charged on my credit...
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#496650
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