IKEA
Reviews and Complaints
Ikea - No returns once package was opened!!!
IKEA is ***
Ikea not handicap accessible
Ikea Complaint - dishes
We purchased plates, cups, bowls and other assorted glassware from Ikea. The products were described as lilac hand blown glass.
When we began to wash the plates and remove the stickers, we noticed that the clear spots were showing up on some of the plates. We were shocked to learn that the glassware is not really lilac, but instead it is made of clear glass and has some sort of plastic film covering. We checked the bowls and cups and found them all to be the same. Since the products are made in China we were a bit concerned that flakes of this plastic coating could get into our food and we have no idea what types of chemicals might be in the product.
Not to mention, that after a few months, the dishes were going to blotchy messes of clear and lilac as the film continued to scratch or wear off. We called Ikea and told them we had traveled from a long distance to pick up the dishes, we told them that we were very unhappy that the plates were not advertised as
coated and we told them we wanted to be compensated. They expressed shock and said they had no idea that the glassware was not solid glass. We were told we would be refunded our money and compensated with coupons or store credit for our time and mileage.
We returned to the store and our money was refunded, but they refused to give us any other type of compensation. They changed their story from what they had said on the phone and claimed they new the dishes were coated, but they were safe for use. We told them to post a sign so other consumers were aware, but they refused and told us they did not want to deal with our concerns.
We want others to know that this film could flake and it could get into food products and beverages.
Ikea Kitchen Akurum review
IKEA DON'T CARE ABOUT CUSTOMER
Ikea: Abusive Employee
Ikea bed sent out incomplete - missing holes!
Ordered a bed a month ago, and still sleeping on the floor. My last e-mail to IKEA is below, and I'm on hold waiting for a supervisor right now.
"I ordered my furniture almost a month ago now, and after quite a bit of trouble with Purolator I finally got it at the start of September. However, when I went to put my Dalselv bed together, I noticed that some of the holes that were to be drilled in the frame were missing. I immediately called Ikea (on September 4th), spoke to a representative, and was told that someone would contact me in three to five days. My phone does not have voicemail and so an e-mail was sent to me on the 10th with contact times -- which were wrong. When I called on Friday September 12 at seven pm, as the e-mail said I could, customer service was closed. I called again last Monday, the 15th, and was put on hold for twenty minutes before speaking to a representative. She told me that I'd have to wait another thirty minutes before talking to someone else, and I wasn't able to do that because I was on my way to class. I asked if someone would be able to call on the Tuesday, and she said that wouldn't be a problem - but I didn't get a call until yesterday (September 20th) at noon, when I was in class. I bought an Ikea bed frame (among other things) a month ago, and am sleeping on a mattress on the floor. This problem could be rectified easily by sending a tech with a power drill to my apartment, and that's what I expect to happen as soon as possible. If it's not possible, I'd like to return my bed frame and the slats that go with it - I will buy another bed frame from someone else. Please have a supervisor call or e-mail me."
I called back on my own, October 1st, two weeks later. After missing Ikea's call once and then sending an e-mail, in which they PROMISED they'd call and never did.
DO NOT SHOP AT IKEA.
Looker 16 update
Ikea and the " rental "
IKEA: LOW quality, CHEAP products & WORST service
Ikea a gimmick with lousy customer service
IKEA USA WON'T REFUND OR TAKE BACK ANY MERCHANDISE, THEIR CUSTOMER SERVICE LIES AND IS RUDE
Poor Customer Service-Beware of their items!
IKEA Kullen Wardrobe NOT worth the money and no solution provided by the Co. for poor manf.
I purchased an IKEA Kullen Wardrobe a few weeks ago and I am still having problems. I wanted to give a disclosure for anyone who is thinking about purchasing the wardrobe. My goal is to dissuade you, and if I am not convincing, then to give you enough information so that you know what you are getting into. Here's a list of things IKEA *does not* tell you before you buy that may change your mind about your purchase:
1. You need a drill to put this together (the instructions say a screw driver is OK, but you have to place 10+ screws into thick composite wood, I broke down and bought a drill).
2. You need to buy wall mounting screws
3. There is no warranty on this product
4. The doors may or may not be level or flush when you are finished
5. Once its assembled you can't return it
6. If want to make any sort of claim you have to take the 228 lb assembled wardrobe back to the store.
The assembly of this wardrobe takes an entire day plus. I spent about 6 hours in one night and I didn't even finish. My other peeve is that it has a cardboard like back to it that you have to nail to the wardrobe. If you don't put it exactly and I mean exactly right you end up with nails sticking out into the main compartment of the wardrobe and pieces of the inside having flaked off. The reason I am really writing this review is the doors, once I installed them on the wardrobe, they were crooked and the two main doors have a huge gap in between. Apparently, it's a known problem and IKEA just tells you to adjust the hinges until its straight, well I tried that for hours and it didn't work. Other than that they just tell you to see a store manager, which I will do, but we'll see how that goes.
- Prev
- 1
- ...
- 80
- 81
- 82
- 83
- 84
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I'm totally regretting buying furniture from Ikea, it's not like their products are so incredibly cheap that they have to be made like total ***. Not only did the "screws" start falling apart when trying to screw them in (not to mention the screw head flaked away because the *** thing didn't want to turn into the hole)but at the near-end of completion, I find that the very last piece's holes were drilled misaligned, which will throw the entire thing off balance. ***, Ikea, you suck.
Ikea is like Walmart, you pay for what you get for.
They have certain products for those who have a tight budget and products that are better quality for those who can afford.
As long as you take care of what you buy and don't abuse the furniture it should last quite awhile.
I have never been to an IKEA store, probably because I have seen so much of their *** being resold or given away for free on Craigslist.