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I have been shopping there for years(Woodbridge, VA) I have several items within my home, that I use on a daily basis from them. If the items are assembled CORRECTLY they will last!! Myself & my husband are a bit on the fluffy side & we have been sleeping on an IKEA...
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Anonymous
Chris G

Unfairly high expectations + treating people poorly = way too many complaints on this website. Most I read have to do with someone expecting the employee to bend over backwa...

Anonymous
Seattle Person

I\'ve been shopping at the Seattle (Kent) IKEA store for years w/no trouble. I\'ve even done a few returns. It always went smoothly. Then again, I always had my receipt. ...

#141872
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I tried to retun a chair today on Nov 8, 08 at Ikea covina. I was at the customer service. The customer svc representative said it was opened box and took my item and went to back room and said he has to inspect it. And it took him about half and hour. Finally, he came...
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Product
#141532
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I would be very interested in hearing from any others who have been on the receiving end of IKEA's extremely unorthodox approach to customer service. It begins with a shrug of the shoulders, and a sort of vacant look from colleague to colleague, and then goes on to...
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Anonymous
Tom Vu

I bought $2000 worth of kitchen cabinets from Ikea in College Park, MD on July 3, 2009. There were more than 80 items when I picked up and the clerk refused to go over the ord...

Anonymous
iNTERESTING

Sounds like you were getting hostile to warrant that type response

#141328
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My husband and I live 10 miles an Ikea store.Came across a bookcase/tv stand in the scratch and dent fully assembled we were in our car but we have a truck and live close so i was going to stay at ikea w/ the stuff hubby going to go get the truck. It was close to...
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#140851
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I bought a chair. Got home with it, ready to put it together and guess what, the last piece in the ...severely damaged. Needless to say the whole frame is scratched. Now i have to drive again 50 miles to bring it back. ANd the *** chair doesn't even fit back in the...
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Anonymous
Alex

I\'m totally regretting buying furniture from Ikea, it\'s not like their products are so incredibly cheap that they have to be made like total ***. Not only did the \"screws\"...

Anonymous
Ally

Ikea is like Walmart, you pay for what you get for. They have certain products for those who have a tight budget and products that are better quality for those who can affor...

Product
#140221
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I wanted to make a purchase at Ikea in the Canton store. I called to see if they would be able to help with my purchase as I can't walk through the acres of store looking for the item I wanted. I knew the item numbers I wanted, so called the store to see if they...
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Product
#140031
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Just wanted to let everyone know that after posting a complaint with the Better Business Bureau and Pissed Consumers, I received a complete refund from IKEA in the mail. I am not required to return any of the items either. So I not only got a complete refund, I got the...
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#139651
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I bought a two seater sofa (EKTORP) from IKEA, Toronto, Canada. The sofa turned out to be broken. The frame was slightly tilted to one side. I went to the store and asked if they can pick the sofa from my apartment. I told them that I'll pay for the...
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Anonymous
June

I tried to call the toll free number in the catalog to order over the phone....when the phone rang and rang and nobody picked up....I saw it as a red flag and I didn\'t bother...

Anonymous
Kurt Faudel

I have shopped at Ikea many times and never had any problems with their products. I always got what I expected.

Product
#138788
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We purchased plates, cups, bowls and other assorted glassware from Ikea. The products were described as lilac hand blown glass. When we began to wash the plates and remove the stickers, we noticed that the clear spots were showing up on some of the plates. We were...
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Anonymous
lyn

I wanted to buy the dishes that Lannie 1184 compained about. Thanks for the warning. Low blow... shame on IKEA

#138230
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I requested them to ship after 6 as i was at work. But the shipping guys came in at 5. I called my neighbor and asked to talk to the carrier. He refused to talk to me. I was forced to get the product delivered to my neighbor and had to haul it up two floors myself....
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Anonymous
IKEA***KS

I ALSO HAD A BAD EXPERIENCE WITH DELIVERY. I WAS PROMISED A BED DELIVERY ON A TUESDAY (IM SLEEPING ON THE FLOOR!) AND WHEN IT DIDNT COME THEY SAID IT MAY NOT COME TIL FRIDAY. ...

#137724
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