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The bed frame, Sofa and coffee table I bought from IKEA were cheap, but their delivery was dreadful and the customer service was rude and arrogant. Worst of all, the bed frame fell apart in just three months, and the sofa became shaky in half a year or so. It was so...
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Anonymous
Miss Lin

Ikea has the worst delivery service in the uk.their Driver didn\'t find a parking so they failed my delivery ,I hav to pay for another £30 to get my goods .and their customer...

Anonymous
kay

IKEA is the \"Old Navy\" of furniture stores....pseudo \"hip\" cheap ***.... No IKEA is the DOLLAR STORE of furniture

#131690
Reply to reviews
I will never buy anything at Ikea again. The customer service is soooo rude. I bought $185 of bedding that did not fit the bed I purchased. I just wanted to exchange it for a larger size. They refused to exchange it to take it back. There return policy says that will...
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Anonymous
In business to serve

Obviously Mellissa is one of the uniformed, inexperienced, self consumed (keeping their job by following their policy is more important than getting a refund, which means lack...

Anonymous
Mellissa

just because they are younger than you does not mean they do not have any authority in the store. would you prefer a 45 year old who is just a cashier or someone who is youn...

#130742
Reply to reviews
Want to know what bugs me? (I love it when Andy Rooney- 60 Minutes says this!) In preparation for my son heading into high school I decided to redecorate his room. What fun you say. Yes, indeed it was before I got screwed by IKEA. I hired a friend of mine to help...
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Anonymous
Advocate

To Anon: I guess you haven\'t read Ikea\'s Year in Review Report. (their strategic planning document) - they simply are silent on making their stores accessible. The writers p...

Anonymous
anon.

wow, you had me until you decided to use your disability as a pivot point for your complaint. if everything did in fact go the way you described it, it would seem that your tr...

Product
#130708
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My daughter bought and stored a Kongsvik double bed at my house and moved to Calif, suggesting we now use the bed. Except all the instructions and parts were missing. Ikea offers no way to identify or track parts online, even though each item's list is obviously...
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#128960
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ikea is the most ridiculous company I have ever had the misfortune of dealing with. Their policy is simply not to compensate consumers regardless of their mistreatment. After many trips to pick up defective merchandise and waiting in lineups for hours to pick up...
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#127815
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I purchased some lights at Ikea USA for about $50.00. I took care to save the receipt and the original package and all the contents. About 10 days after I purchased the light I attempted to return it at the Sunrise Florida store. I was told by the girl at the return...
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Anonymous
Vincent

I had same experience, received a broken tv stand out of box, argue md with IKEA simply didn't help a penny, so I called my credit card company, and less than 10 minutes charg...

Anonymous
Anonymous

That's actually really sad. Thanks for sharing. I'll never purchase anything from Ikea

#127502
Reply to reviews
I tried to return a light which I had a receipt and all packaging for and was told no. Then I asked for a manager and Kate Murphy the returns manager said she was the manager and their was no one else above her. Kate Murphy was lying to me in an effort to blow me off...
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Anonymous
Ikea ***ks

I was treated badly at Philadelphia ikea, because irefused to allow them to copy my personal information into their database. The rule states that you should present a photo...

Anonymous
*** seeker

what a load of *** !! IKEA is amazing

#127373
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Do not make the same mistake that I made by purchasing this junk from IKEA (which I think is Swedish for uncomfortable), cost about a grand with delivery. The slatted base with that beam down the middle flexes in such a way that it puts pressure on the mid section of...
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Anonymous
Mellissa

correct me if i\'m wrong, but you are the one who chose to buy a bed frame made from compacted wood...i mean honestly how long did you expect it to last?

#126419
Reply to reviews
My husband and I purchased several items from Ikea and one of them was a bed. We then paid to have it delivered to our home. When we went to assemble to bed we discovered the mid beam had not been delivered and without this beam the bed was not usable. I called the...
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Anonymous
Muriel

I have had a similar and terrible experience today trying to get IKEA to mail me a 2-cent plastic screw that was not in the package delivered. After 40 minutes on the phone -...

#126214
Reply to reviews
As a new shopper at IKEA, I went there to purchase a bookcase for my elderly mother. The ordeal of first finding and selecting what I wanted, then figuring out where in the store I could actually get that item took more than an hour. The package was heavy and I (a...
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Anonymous
gts

I have noticed that most people who complain about Ikea didn\'t assemble their furniture properly. Much of my house is outfitted with Ikea stuff. It looks great and it\'s ...

#124575
Reply to reviews