Buyers beware !!!! If you are planning on getting cheap furniture from ikea, please dont. It will be a good idea to throw your money away instead buy stuff from ikea. We have a very very bad experience buying stuff from this place. Their products strat crumbling down...Read more
I didn't like
We bought a sofa in ikea Hongkong for my grandparents , and paid for a delivery , set up and toss the old one service. While they deliver the sofa, the delivery guys complain about the old sofa is too big and we didnt pay for the tossing service, so they wrote on the...Read more
Let me give you a short summary on my “experience” with purchasing a kitchen from Ikea Step 1- design & measurement Done with Ikea 3rd party. 1. Measurement wrong- see attached picture of short drawer & wide corner panel piece- should be a wider drawer confirmed...Read more
Ikea Staff Review
Ikea's customer service is terrible specially their after sales issues. Also Karla & John (if that is even their real names) from Ikea's Returns are horrible customer service rep.
Other Product Review
Having ordered and purchased a "full-service" item we have now waited 45 minutes for it to arrive at the "full-service" counter. Only one staff member who keeps disappearing and can't tell us anything when he is around. And this is because we were here as they opened the doors. Poor people who come later in the day!
Ikea Staff Review
Horrible Customer Service in Robinson, Pennsylvania..I love the ikea products but i should be treated as a customer not a burden..
Other Product Review
IKEA are rip-offs. They charge outrageous amounts for delivery and re-scheduling of a delivery. I WILL NEVER PURCHASE ANYTHING FROM THEM AGAIN!
I bought the Micke desk online, it showed up late and jacked up. Ikea sent me a new one it also showed up jacked up. So now I have waited 2 months for a desk for my business that I needed 2 months ago! This has been a big hassle and headache dealing with customer...Read more
We have been a very loyal IKEA USA customer since we moved to the US three years ago. Three years ago we bought all the furniture for our home from IKEA store along with delivery and assembly services. Unfortunately, we had bad experiences with delivery and assembly...Read more
My husband and I went to my local College Park,MD IKEA store to buy a sectional sofa. We had some hesitation and store clerk told us that we can place our order online and "it is all the same". And assembly cost $40 if we order the delivery to our house. We recently...Read more
Spent over $1000 on cabinets and inserts. Boxes were missing pieces and the installers said I would have to go back to the store (and wait over an hour in returns/exchanges?) to pick up the pieces. Then I would have to reschedule the installers to come back out and...Read more
Absolutely terrible customer service. Ordered furniture from burlington for delivery, 4 missing pieces. Tried calling ikea, on hold for 30 Minutes. Tried calling again, on hold for 90 minutes. The drivers order wasn't even the same as my order. Still 2 days later and...Read more
Placed July 30th order for bathroom sink with cabinet, shelves, table, etc., cost 700.00 with 99.00 delivery. Truck came at 8:40 p.m. 40 minutes late. Driver said sink was broken, what did I want to do? Said I'd take the whole delivery when the new sink came in....Read more
I ordered a sofa, desk and drawers from Ikea and paid $99 for home delivery. In Texas, Ikea outsources their deliveries to Dynamex. A day before the scheduled delivery, Dynamex called me and gave me a 4 our delivery window (8 to noon). They failed to show up. I called...Read more
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