I purchased a Tarva 6 drawer dresser from the IKEA store in Fresco, Tx. I live 6.5 hours away in Clovis, NM.
I got home with only one box. When I start to put it together, I find that half of the dresser is missing. I called customer service to see what could be done, and they want me to drive to the store to pick up the second box! WHAT!?
I do not understand why they could not just ship it to me. They didn't even offer it to me as an option. If the shipping was reasonable, I might have been willing to pick up the cost.
Now, I have drawer fronts and the top of a dresser with no guts or pieces parts!
Monetary Loss: $149.