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Received defective product via delivery that took 2 weeks to arrive, only way to arrange a pick up and credit is to call their customer service dept, we've tried two different numbers and have been on hold well over 30 min's each of 4 efforts, and no one ever picks up...
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This is the second time I bought from IKEA in a row where the product I brought home and was assembling was milled/cut wrong. I have a bed I bought for my daughter. The bed was put together and worked out, though it took all Saturday. There are drawers to go under the...
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#1045310
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Be home 12-4 for delivery. Never called so we tried at 4, they will be closer to 6. Nothing at 6, we called again should be before 8. Then the driver calls said by 8:30. We eat dinner put the kids to bed. Call again at 8:30, they will be there around 10:30. Who get...
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2.8
#1043243
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IKEA Kitchen Review

Ikea
#1030156
ikea delivered and charged me for things that I didnt even need!!! when i asked why they said we assumed you did.
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Short Review for March 28, 2017, Pc_service

Ikea
#1026755
3.2
Just went to the new Ikea last week, the lines were ridiculously long there was a terrible wait for everything and then extreme wait of 30 to 40 minutes just to pick up Warehouse Goods. Same experience today 32 people in line before me for a return. Note, these were not weekends or peak times.
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Ikea Customer Care Review

Ikea
#1025471
1.0
Me and my family waited 30 minutes at your paramus nj store to eat at your food court. Not only are they rude and inconsiderate. The servers were arguing with the cashiers . When i asked if they could not talk like that infront of my 9 year old stacy ann just ignoted me
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Short Review for February 28, 2017

Ikea
#1014951
I'm very sorry that I ordered to this shity company with poor customer service !!! They charged me for delivery a lot & I never received my order!!!!
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Ordered a kitchen and told that the sink is not in at this time, that was February. The store tells me it may take several months that's right months. To this day it's still not in. What real *** bags. The founder I can tell must have been a real *** himself because...
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1.5
Product
#1039261
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Bought Hemnes desk from Brooklyn IKEA and when I went home to assemble it I realized there were missing parts and the directions were different than the parts that were included so I was unable to complete the assembly of my dresser without additional parts. I called...
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2.3
I didn't like
  • Wasted 2 months of my time
#1038878
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After purchasing some cabinets (45 minute wait), We decided to change the color, but since it was another 45 minute wait to see anyone, we decided to just call the store or customer service and handle this. Store is 2 hr round trip for us. Called customer service and...
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#1031758
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Wow, What can I say. The design of this store is really not customer friendly. It is down right ridiculous! Trying to find anything results in walking thru every section/department. And then, checking out,you follow arrows forever..probably a mile. No other store makes...
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1.0
I didn't like
  • Walking miles to get out of the store
#1031135
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IKEA #1 WORST CUSTOMER SERVICE OF THE CENTURY! I hope I don't forget and trust this company again. I have shopped in the storm in Paris and it's all so nice. Who could ever imagine a somewhat respected company worldwide with good products could *** people around as...
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I didn't like
  • Poor customer service
#1026365
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Same issues as everyone else. When I found out that they only give you there delivery window the night before they will deliver, I thought it was absurd. How could anyone plan for that? So I canceled the order; but they went on to try to deliver the item anyway, not...
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Anonymous
Henry

Start the boycott and you will be joined. Seriously

i had IKEA came out and measure my kitchen then my family and i went to IKEA to design a kitchen with the measurement at the sunrise store we schedule tradesman installation we had to wait one month before they can come when they first came all the cabinet that go on...
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1.0
I liked
  • Pool very bad service
#1018671
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