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I used to work for Richard Liem as front desk,he owes me salary and utility bills and rentals. The big thing he and his wife love to do is THREATEN people. They always threaten people who deal with them, try to get their money back from everyone and every business!...
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Anonymous
Anonymous

All because they have hard time to pay $500 gas pipe

#1103101
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I have ordered a sofa from Ikea, PA in the store. Paid over $100 shipment and a week later sofa was delivered but was damaged. Then I called Ikea spent many hours on hold finally a manager reordered a new sofa. A week later the delivery never came. Again I spent many...
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1.0
#1098196
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ikea, apparently, thinks they're too big and successful to care about true, quality customer service. i bought 4 barstools online and it said i had to be home on a saturday between 9am and 5pm so we stayed home and waited for the delivery. at about 4:30pm, we opened...
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1.3
#1093293
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IKEA online purchases

Ikea
#1095310
Don't ever purchased anything from IKEA online. They have no dedicated customer service and you can't return anything. Basically it you lose your money if you buy anything online and want to return it.
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Ikea - Horrible and the food from the food court gave me food poisi

Ikea
#1088986
1.2
Details
No i didnt contact anyone. The employees were rude and very unprofessional
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Ikea - Horrible service in every department

Ikea
#1081153
1.0
Details
Seems like they hired all the ghetto teens off the streets of Brooklyn. From the food service to the cashier even down to the ratchet security guard working at the exit door. I wont be back and the food made me terribly ill. The Ikea in Brooklyn is the worst!!!
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Customer service
Product or Service Quality
Reliability
Staff
Value for money

Ikea does not have good customer service

Ikea
#1078982
It took one year to resolve an issue and each phone call was an hour wait. I will never do business with them again or recommend them to anyone
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Ikea - shop the store and not online!!!!! Zero Customer service
Ikea - shop the store and not online!!!!! Zero Customer service
Ikea - shop the store and not online!!!!! Zero Customer service
Ikea - shop the store and not online!!!!! Zero Customer service
Ikea - shop the store and not online!!!!! Zero Customer service
Ikea - shop the store and not online!!!!! Zero Customer service
My elderly mother has a home in the country, not close to any big cities. We used IKEA online to order a kitchen item for a rental unit. This item was not shipped in a timely manner and we were unable to speak with anyone at their customer service toll-free number. The...
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Anonymous2018
Anonymous2018

If you don't have a store near you, your delivery will be made by a third-party company called STI. You can expect to wait at least 4 - 5 weeks delivery as STI too farms out...

I liked
  • Style and design
I didn't like
  • Phone hold times
  • Way they are treating me
#1090323
Reply to reviews
I bought an IKEA table in June and had it assembled at home. Upon assembly I discovered two large straight scratches on the plastic veneer of the table. Then after several weeks the veneer started peeling away as a result of water being spilled on it. I could not...
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2.1
Málaga, Andalusia
I didn't like
  • Bad product quality
#1090309
Reply to reviews
This is the letter I sent to the IKEA customer service email address. On Thursday, August 10, I went to your store in Tampa to purchase a sleeper sofa for my 90 year old mother. I picked one out. As I was buying it I asked two very specific questions - if she didn't...
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Product
#1086970
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I have ordered over $5000 worth of items at IKEA Atlanta, pay another $100 for shipping .At 08/01 the truck arrived at my house, load out only HALF of the mechandise i paid for.Been a week of coming back to the store,talk to them on the phone and THEY STILL DONT KNOW...
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Anonymous2018
Anonymous2018

If you returned to the store, the rep should have created a Case for you. If they did not, demand they create one. They may tell you to call the CSC, but insist they do crea...

#1084552
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Came to buy some things... stopped to eat lunch with my son.. the cashier overcharged me for a cake.. when i told her.. it took long.. my son was eating by himself and then i told the manager to just give me another kids meal for the same price.. she said she just...
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2.5
#1083669
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"Lure with $$ and then Give Away customers' private information to unknown parties!" On July 27 2017, IKEA insights community team (Hilary is the host) invited me to participate their online survey claiming that a participate will earn a $100 IKEA gift card on email...
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1.0
#1083612
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Omgoodness. Thank you for explaining exactly what we have been going through. We ordered on May 16. It is August 2 we don't have our stuff, it was scheduled for delivery, then delayed, then rescheduled, then delayed, then finally it came!!!! Ok, 2 of the 11 boxes came...
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I didn't like
  • Incredibly long wait time
  • Employee incompetence
  • Poor response time to problem
#1082879
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