Apr 23, 2008 IKEA complaint by Felhasznalo |
I purchased a "RINGUM" 100% whool rug in Nov. 2007. In March this year the rubbery binder that holds the fiber and the carrier mat together began to cruble, and the rug started to dissintegrate.
I returned the rug to the Budaörs IKEA in Hungary where I purcsased it (and have spent over the years over 10000euros) but was told, that without the receipt they would not take it back. I also spoke to the manager, a guy named Terék Sándor, who gave me the same lip service with the extra information of repeating to me the current applicable legal paragraphs!?
I am sure I am not the ony one who purcsased dissintegrating IKEA rugs this past year.
Design and quality IKEA of Sweden.
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